CFPB Consumer Complaint Profile
K. Hovnanian American Mortgage, LLC
Consumers have filed 29 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 29
- Total complaints
- Mid-range
- 4
- Last 12 months
- 86.2%
- Timely response
- Bottom quartile
- 10
- States affected
The verdict
K. Hovnanian American Mortgage, LLC ranks #2382 of 3,843 financial companies by CFPB complaint volume, with 29 complaints on record. Its on-time response rate is 86.2%, the 13th percentile among companies with 100+ complaints.
- #2382
- of 3,843 companies by volume
- 86.2%
- on time (13th pctile)
- Mortgage
- most-complained product
- 10
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
K. Hovnanian American Mortgage, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
86.2% Among the lowest higher than 13% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 3 |
| 2014 | 5 |
| 2015 | 1 |
| 2016 | 2 |
| 2017 | 6 |
| 2020 | 1 |
| 2022 | 3 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 3 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for K. Hovnanian American Mortgage, LLC
29 complaints against K. Hovnanian American Mortgage, LLC appear in the CFPB record, including 4 from the trailing year. The 10 states and territories represented put this footprint in geographically concentrated territory. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Application, originator, mortgage broker" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, K. Hovnanian American Mortgage, LLC posts a 86.2% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Consumers formally disputed the company's response at a 20% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does K. Hovnanian American Mortgage, LLC have?
29 complaints have been filed against K. Hovnanian American Mortgage, LLC with the CFPB overall - 4 of them in the past year.
Does K. Hovnanian American Mortgage, LLC respond to complaints on time?
CFPB complaints against K. Hovnanian American Mortgage, LLC draw a 86.2% timely-response rate inside the expected window.
What product generates the most complaints for K. Hovnanian American Mortgage, LLC?
Among all products tied to K. Hovnanian American Mortgage, LLC, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with K. Hovnanian American Mortgage, LLC?
"Application, originator, mortgage broker" is the single most frequently cited issue in complaints against K. Hovnanian American Mortgage, LLC - see all issues and counts above.
How do I file a complaint against K. Hovnanian American Mortgage, LLC?
You can file a complaint against K. Hovnanian American Mortgage, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about K. Hovnanian American Mortgage, LLC?
Consumers in 10 states and territories have filed complaints about K. Hovnanian American Mortgage, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for K. Hovnanian American Mortgage, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does K. Hovnanian American Mortgage, LLC have?
29 complaints have been filed against K. Hovnanian American Mortgage, LLC with the CFPB overall - 4 of them in the past year.
Does K. Hovnanian American Mortgage, LLC respond to complaints on time?
CFPB complaints against K. Hovnanian American Mortgage, LLC draw a 86.2% timely-response rate inside the expected window.
What product generates the most complaints for K. Hovnanian American Mortgage, LLC?
Among all products tied to K. Hovnanian American Mortgage, LLC, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with K. Hovnanian American Mortgage, LLC?
"Application, originator, mortgage broker" is the single most frequently cited issue in complaints against K. Hovnanian American Mortgage, LLC - see all issues and counts above.
How do I file a complaint against K. Hovnanian American Mortgage, LLC?
You can file a complaint against K. Hovnanian American Mortgage, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about K. Hovnanian American Mortgage, LLC?
Consumers in 10 states and territories have filed complaints about K. Hovnanian American Mortgage, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.