CFPB Consumer Complaint Profile
Kind Holdings, LLC
15 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 15
- Total complaints
- Below average
- 6
- Last 12 months
- 100%
- Timely response
- Top decile
- 10
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Kind Holdings, LLC has accumulated 15 complaints, placing it #3232 by volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #3232
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Mortgage
- most-complained product
- 10
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Kind Holdings, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 1 |
| 2022 | 2 |
| 2024 | 2 |
| 2025 | 10 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Kind Holdings, LLC
The CFPB Consumer Complaint Database has logged 15 complaints against Kind Holdings, LLC overall, with 6 of those filed in the trailing 12 months. Reports have come from consumers in 10 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Closing on a mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Kind Holdings, LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Among resolved complaints, the consumer-relief closure rate is 6.7%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Kind Holdings, LLC have?
15 complaints have been filed against Kind Holdings, LLC with the CFPB overall - 6 of them in the past year.
Does Kind Holdings, LLC respond to complaints on time?
Kind Holdings, LLC has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Kind Holdings, LLC?
"Mortgage" draws more CFPB complaints against Kind Holdings, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Kind Holdings, LLC?
The most common issue reported by consumers about Kind Holdings, LLC is "Closing on a mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Kind Holdings, LLC?
You can file a complaint against Kind Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Kind Holdings, LLC?
Kind Holdings, LLC has drawn CFPB complaints from 10 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Kind Holdings, LLC have?
15 complaints have been filed against Kind Holdings, LLC with the CFPB overall - 6 of them in the past year.
Does Kind Holdings, LLC respond to complaints on time?
Kind Holdings, LLC has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Kind Holdings, LLC?
"Mortgage" draws more CFPB complaints against Kind Holdings, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Kind Holdings, LLC?
The most common issue reported by consumers about Kind Holdings, LLC is "Closing on a mortgage." All complaint issues are listed above with their counts.
How do I file a complaint against Kind Holdings, LLC?
You can file a complaint against Kind Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Kind Holdings, LLC?
Kind Holdings, LLC has drawn CFPB complaints from 10 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.