CFPB Consumer Complaint Profile
Kings Credit Services
Consumers have filed 159 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 159
- Total complaints
- Mid-range
- 0
- Last 12 months
- 97.5%
- Timely response
- Below median
- 13
- States affected
The verdict
Kings Credit Services ranks #1066 of 3,843 financial companies by CFPB complaint volume, with 159 complaints on record. On-time replies land at 97.5%, the 43rd percentile for the 100+ complaint peer group.
- #1066
- of 3,843 companies by volume
- 97.5%
- on time (43rd pctile)
- Debt collection
- most-complained product
- 13
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Kings Credit Services vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.5% Around the middle higher than 43% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2023 to 2024 complete years
- Annual CFPB complaint volume moved from 4 in 2023 to 14 in 2024 (2023 → 2024).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 8 |
| 2015 | 8 |
| 2016 | 15 |
| 2017 | 21 |
| 2018 | 20 |
| 2019 | 18 |
| 2020 | 14 |
| 2021 | 23 |
| 2022 | 12 |
| 2023 | 4 |
| 2024 | 14 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Kings Credit Services
The CFPB Consumer Complaint Database has logged 159 complaints against Kings Credit Services overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 13 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Kings Credit Services draw a 97.5% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 11.9% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Kings Credit Services have?
Kings Credit Services has 159 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Kings Credit Services respond to complaints on time?
Kings Credit Services's CFPB timely-response rate is 97.5%. That is a strong response record by CFPB standards.
What product generates the most complaints for Kings Credit Services?
Among all products tied to Kings Credit Services, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Kings Credit Services?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Kings Credit Services; the full issue list with counts is above.
How do I file a complaint against Kings Credit Services?
You can file a complaint against Kings Credit Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Kings Credit Services?
Consumers in 13 states and territories have filed complaints about Kings Credit Services with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Kings Credit Services: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (11.9% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.