CFPB Consumer Complaint Profile

Kings Credit Services

Consumers have filed 159 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

159
Total complaints
0
Last 12 months
97.5%
Timely response
13
States affected

The verdict

Kings Credit Services ranks #1068 of 3,848 financial companies by CFPB complaint volume, with 159 complaints on record. 97.5% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.

#1068
of 3,848 companies by volume
97.5%
answered on time
Debt collection
most-complained product
13
states with complaints
Kings Credit Services timely response rate 97.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 63
Debt collection - Medical 32
Debt collection - I do not know 23
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 14
Debt collection - Other debt 6
Debt collection - Other (i.e. phone, health club, etc.) 6
Debt collection - Rental debt 5
Debt collection - Credit card debt 4
Debt collection - Auto debt 3
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services 1

Top Issues

1.Attempts to collect debt not owed 59
2.Cont'd attempts collect debt not owed 18
3.False statements or representation 16
4.Written notification about debt 16
5.Disclosure verification of debt 14
6.Problem with a credit reporting company's investigation into an existing problem 10
7.Took or threatened to take negative or legal action 7
8.Improper contact or sharing of info 4
9.Threatened to contact someone or share information improperly 4
10.Incorrect information on your report 3

Complaints by Year

Year Complaints
2013 2
2014 8
2015 8
2016 15
2017 21
2018 20
2019 18
2020 14
2021 23
2022 12
2023 4
2024 14

Complaints by State (Top 15)

California 138
Florida 5
Oregon 2
Nevada 2
Colorado 2
Arizona 2
Hawaii 1
Massachusetts 1
Kansas 1
South Carolina 1
North Carolina 1
Texas 1
Montana 1

Company Responses

Closed with explanation 159

What the CFPB Complaint Record Shows for Kings Credit Services

The CFPB Consumer Complaint Database has logged 159 complaints against Kings Credit Services overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 13 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

97.5% of CFPB-forwarded complaints against Kings Credit Services get a reply inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. In 11.9% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Kings Credit Services have?

Kings Credit Services has 159 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Kings Credit Services respond to complaints on time?

Kings Credit Services's CFPB timely-response rate is 97.5%. That is a strong response record by CFPB standards.

What product generates the most complaints for Kings Credit Services?

Among all products tied to Kings Credit Services, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Kings Credit Services?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Kings Credit Services; the full issue list with counts is above.

How do I file a complaint against Kings Credit Services?

You can file a complaint against Kings Credit Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Kings Credit Services?

Consumers in 13 states and territories have filed complaints about Kings Credit Services with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.