CFPB Consumer Complaint Profile

Kingston Data & Credit International Inc.

348 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

348
Total complaints
Above average
126
Last 12 months
96.6%
Timely response
Below median
39
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Kingston Data & Credit International Inc. has accumulated 348 complaints, placing it #633 by volume. It posts a 96.6% on-time response rate, the 36th percentile among companies with 100+ complaints.

#633
of 3,843 companies by volume
96.6%
on time (36th pctile)
Debt collection
most-complained product
39
states with complaints
F
PlainCredit Trust Score
27/100
Kingston Data & Credit International Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C 96.6%
Share of complaints answered within the CFPB response window
Dispute Rate F 100.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Kingston Data & Credit International Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

96.6% Around the middle higher than 36% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 60 in 2024 to 112 in 2025 (2024 → 2025).

See the full year-over-year release diff

Kingston Data & Credit International Inc. timely response rate 96.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 174
Debt collection - I do not know 90
Credit reporting or other personal consumer reports - Credit reporting 55
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 19
Debt collection - Credit card debt 4
Credit card - General-purpose credit card or charge card 2
Debt collection - Auto debt 2
Credit reporting or other personal consumer reports - Other personal consumer report 1
Debt collection - Other (i.e. phone, health club, etc.) 1

Top Issues

1.Attempts to collect debt not owed 116
2.Written notification about debt 69
3.Took or threatened to take negative or legal action 41
4.False statements or representation 37
5.Incorrect information on your report 35
6.Problem with a company's investigation into an existing problem 18
7.Improper use of your report 16
8.Communication tactics 5
9.Problem with a credit reporting company's investigation into an existing problem 5
10.Credit monitoring or identity theft protection services 2

Complaints by Year

Year Complaints
2015 1
2017 3
2018 1
2020 10
2021 34
2022 46
2023 50
2024 60
2025 112
2026year in progress 31

Complaints by State (Top 15)

Texas 46
Georgia 32
Florida 30
California 24
Louisiana 22
Illinois 21
Virginia 18
Ohio 15
Pennsylvania 15
Michigan 12
Tennessee 11
North Carolina 8
Arizona 8
Iowa 7
South Carolina 7

Company Responses

Closed with explanation 347
Untimely response 1

What the CFPB Complaint Record Shows for Kingston Data & Credit International Inc.

348 complaints against Kingston Data & Credit International Inc. appear in the CFPB record, including 126 from the trailing year. The 39 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Kingston Data & Credit International Inc. draw a 96.6% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 100% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Kingston Data & Credit International Inc. have?

Kingston Data & Credit International Inc. has 348 total consumer complaints filed with the CFPB, with 126 filed in the last 12 months.

Does Kingston Data & Credit International Inc. respond to complaints on time?

CFPB complaints against Kingston Data & Credit International Inc. draw a 96.6% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Kingston Data & Credit International Inc.?

The most complained-about product for Kingston Data & Credit International Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Kingston Data & Credit International Inc.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Kingston Data & Credit International Inc.; the full issue list with counts is above.

How do I file a complaint against Kingston Data & Credit International Inc.?

You can file a complaint against Kingston Data & Credit International Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Kingston Data & Credit International Inc.?

Consumers in 39 states and territories have filed complaints about Kingston Data & Credit International Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Kingston Data & Credit International Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026