CFPB Consumer Complaint Profile

Lil' Wave Financial, Inc.

46 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

46
Total complaints
Mid-range
9
Last 12 months
100%
Timely response
Top decile
12
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

46 CFPB complaints put Lil' Wave Financial, Inc. at #1915 out of 3,843 financial companies ranked by complaint volume. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.

#1915
of 3,843 companies by volume
100%
on time (86th pctile)
Mortgage
most-complained product
12
states with complaints
C
PlainCredit Trust Score
56/100
Lil' Wave Financial, Inc. · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Lil' Wave Financial, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Lil' Wave Financial, Inc. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Other type of mortgage 27
Mortgage - Conventional home mortgage 12
Mortgage - FHA mortgage 2
Mortgage - Home equity loan or line of credit (HELOC) 2
Debt collection - Mortgage debt 1
Payday loan, title loan, or personal loan - Personal line of credit 1
Checking or savings account - Other banking product or service 1

Top Issues

1.Trouble during payment process 20
2.Struggling to pay mortgage 13
3.Closing on a mortgage 9
4.Took or threatened to take negative or legal action 1
5.Applying for a mortgage or refinancing an existing mortgage 1
6.Problem with the payoff process at the end of the loan 1
7.Managing an account 1

Complaints by Year

Year Complaints
2018 1
2019 7
2020 8
2021 6
2022 2
2023 2
2024 6
2025 13
2026year in progress 1

Complaints by State (Top 15)

California 24
New York 5
Florida 4
New Jersey 3
South Carolina 2
Texas 2
Louisiana 1
Missouri 1
Colorado 1
Maryland 1
Idaho 1
Georgia 1

Company Responses

Closed with explanation 46

What the CFPB Complaint Record Shows for Lil' Wave Financial, Inc.

The CFPB Consumer Complaint Database has logged 46 complaints against Lil' Wave Financial, Inc. overall, with 9 of those filed in the trailing 12 months. Reports have come from consumers in 12 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Lil' Wave Financial, Inc. posts a 100% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Lil' Wave Financial, Inc. have?

46 complaints have been filed against Lil' Wave Financial, Inc. with the CFPB overall - 9 of them in the past year.

Does Lil' Wave Financial, Inc. respond to complaints on time?

Lil' Wave Financial, Inc.'s CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.

What product generates the most complaints for Lil' Wave Financial, Inc.?

The most complained-about product for Lil' Wave Financial, Inc. is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Lil' Wave Financial, Inc.?

Consumers most often cite "Trouble during payment process" when complaining about Lil' Wave Financial, Inc.; the full issue list with counts is above.

How do I file a complaint against Lil' Wave Financial, Inc.?

You can file a complaint against Lil' Wave Financial, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Lil' Wave Financial, Inc.?

Lil' Wave Financial, Inc. has drawn CFPB complaints from 12 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Frequently Asked Questions

How many CFPB complaints does Lil' Wave Financial, Inc. have?

46 complaints have been filed against Lil' Wave Financial, Inc. with the CFPB overall - 9 of them in the past year.

Does Lil' Wave Financial, Inc. respond to complaints on time?

Lil' Wave Financial, Inc.'s CFPB timely-response rate is 100%. That is a strong response record by CFPB standards.

What product generates the most complaints for Lil' Wave Financial, Inc.?

The most complained-about product for Lil' Wave Financial, Inc. is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Lil' Wave Financial, Inc.?

Consumers most often cite "Trouble during payment process" when complaining about Lil' Wave Financial, Inc.; the full issue list with counts is above.

How do I file a complaint against Lil' Wave Financial, Inc.?

You can file a complaint against Lil' Wave Financial, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Lil' Wave Financial, Inc.?

Lil' Wave Financial, Inc. has drawn CFPB complaints from 12 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Lil' Wave Financial, Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.