CFPB Consumer Complaint Profile
Loan to Learn
Behind the 116 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 116
- Total complaints
- Mid-range
- 1
- Last 12 months
- 100%
- Timely response
- Top decile
- 30
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Loan to Learn sits at #1245, with 116 complaints logged. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.
- #1245
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Student loan
- most-complained product
- 30
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Loan to Learn vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 13 |
| 2013 | 15 |
| 2014 | 9 |
| 2015 | 23 |
| 2016 | 15 |
| 2017 | 10 |
| 2018 | 11 |
| 2019 | 4 |
| 2020 | 6 |
| 2021 | 3 |
| 2022 | 3 |
| 2023 | 3 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Loan to Learn
Loan to Learn carries 116 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 30 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Student loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Dealing with my lender or servicer," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Loan to Learn draw a 100% reply rate inside the Bureau's 15-day window. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 34.6% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 1.7% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Loan to Learn have?
116 complaints have been filed against Loan to Learn with the CFPB overall - 1 of them in the past year.
Does Loan to Learn respond to complaints on time?
Loan to Learn has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Loan to Learn?
Among all products tied to Loan to Learn, "Student loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Loan to Learn?
"Dealing with my lender or servicer" is the single most frequently cited issue in complaints against Loan to Learn - see all issues and counts above.
How do I file a complaint against Loan to Learn?
You can file a complaint against Loan to Learn directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Loan to Learn?
Loan to Learn has drawn CFPB complaints from 30 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Loan to Learn: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (34.6% here).
Also handles Student loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Loan to Learn have?
116 complaints have been filed against Loan to Learn with the CFPB overall - 1 of them in the past year.
Does Loan to Learn respond to complaints on time?
Loan to Learn has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Loan to Learn?
Among all products tied to Loan to Learn, "Student loan" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Loan to Learn?
"Dealing with my lender or servicer" is the single most frequently cited issue in complaints against Loan to Learn - see all issues and counts above.
How do I file a complaint against Loan to Learn?
You can file a complaint against Loan to Learn directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Loan to Learn?
Loan to Learn has drawn CFPB complaints from 30 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.