CFPB Consumer Complaint Profile

LPH, Inc.

Behind the 19 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

19
Total complaints
Below average
5
Last 12 months
94.7%
Timely response
Below median
7
States affected

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The verdict

19 CFPB complaints put LPH, Inc. at #2935 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 94.7%, the 28th percentile for the 100+ complaint peer group.

#2935
of 3,843 companies by volume
94.7%
on time (28th pctile)
Debt collection
most-complained product
7
states with complaints
D
PlainCredit Trust Score
43/100
LPH, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 94.7%
Share of complaints answered within the CFPB response window
Dispute Rate F 50.0%
Share of responses the consumer disputed (lower is better)
Relief Rate B+ 10.5%
Share of complaints closed with monetary or non-monetary relief

LPH, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

94.7% Around the middle higher than 28% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

LPH, Inc. timely response rate 94.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 5
Debt collection - Other debt 5
Debt collection - Other (i.e. phone, health club, etc.) 4
Debt collection - Medical debt 3
Debt collection - Auto debt 2

Top Issues

1.Written notification about debt 4
2.Took or threatened to take negative or legal action 3
3.Attempts to collect debt not owed 3
4.Cont'd attempts collect debt not owed 3
5.Disclosure verification of debt 2
6.False statements or representation 2
7.Communication tactics 1
8.Threatened to contact someone or share information improperly 1

Complaints by Year

Year Complaints
2013 1
2015 1
2016 2
2017 4
2019 3
2021 1
2023 1
2024 1
2025 5

Complaints by State (Top 15)

Montana 11
Nevada 2
Missouri 1
New York 1
Oregon 1
California 1
Pennsylvania 1

Company Responses

Closed with explanation 17
Closed with non-monetary relief 2

What the CFPB Complaint Record Shows for LPH, Inc.

19 complaints against LPH, Inc. appear in the CFPB record, including 5 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Written notification about debt" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, LPH, Inc. posts a 94.7% reply rate on forwarded complaints. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 50% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 10.5% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does LPH, Inc. have?

LPH, Inc. has 19 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.

Does LPH, Inc. respond to complaints on time?

CFPB complaints against LPH, Inc. draw a 94.7% timely-response rate inside the expected window.

What product generates the most complaints for LPH, Inc.?

Among all products tied to LPH, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with LPH, Inc.?

The most common issue reported by consumers about LPH, Inc. is "Written notification about debt." All complaint issues are listed above with their counts.

How do I file a complaint against LPH, Inc.?

You can file a complaint against LPH, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about LPH, Inc.?

The CFPB has recorded complaints against LPH, Inc. from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for LPH, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does LPH, Inc. have?

LPH, Inc. has 19 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.

Does LPH, Inc. respond to complaints on time?

CFPB complaints against LPH, Inc. draw a 94.7% timely-response rate inside the expected window.

What product generates the most complaints for LPH, Inc.?

Among all products tied to LPH, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with LPH, Inc.?

The most common issue reported by consumers about LPH, Inc. is "Written notification about debt." All complaint issues are listed above with their counts.

How do I file a complaint against LPH, Inc.?

You can file a complaint against LPH, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about LPH, Inc.?

The CFPB has recorded complaints against LPH, Inc. from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

LPH, Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.