CFPB Consumer Complaint Profile

Lyons, Doughty & Veldhuis, PC

Behind the 175 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

175
Total complaints
Mid-range
54
Last 12 months
100%
Timely response
Top decile
13
States affected

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The verdict

175 CFPB complaints put Lyons, Doughty & Veldhuis, PC at #1015 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.

#1015
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
13
states with complaints
D
PlainCredit Trust Score
45/100
Lyons, Doughty & Veldhuis, PC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 27.6%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Lyons, Doughty & Veldhuis, PC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 20 in 2024 to 59 in 2025 (2024 → 2025).

See the full year-over-year release diff

Lyons, Doughty & Veldhuis, PC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 95
Debt collection - I do not know 33
Debt collection - Credit card 22
Credit reporting or other personal consumer reports - Credit reporting 7
Debt collection - Auto debt 4
Debt collection - Other debt 3
Debt collection - Other (i.e. phone, health club, etc.) 3
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Credit card - Store credit card 1
Debt collection - Payday loan debt 1

Top Issues

1.Took or threatened to take negative or legal action 35
2.Attempts to collect debt not owed 35
3.Written notification about debt 29
4.False statements or representation 26
5.Cont'd attempts collect debt not owed 9
6.Disclosure verification of debt 8
7.Threatened to contact someone or share information improperly 7
8.Communication tactics 6
9.Taking/threatening an illegal action 6
10.Improper use of your report 4

Complaints by Year

Year Complaints
2013 5
2014 8
2015 8
2016 4
2017 12
2018 11
2019 10
2020 9
2021 3
2022 11
2023 8
2024 20
2025 59
2026year in progress 7

Complaints by State (Top 15)

Maryland 63
New Jersey 54
Delaware 24
Ohio 23
Rhode Island 1
District of Columbia 1
Pennsylvania 1
South Carolina 1
Arizona 1
Virginia 1
California 1
Florida 1
Texas 1

Company Responses

Closed with explanation 175

What the CFPB Complaint Record Shows for Lyons, Doughty & Veldhuis, PC

175 complaints against Lyons, Doughty & Veldhuis, PC appear in the CFPB record, including 54 from the trailing year. The 13 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Lyons, Doughty & Veldhuis, PC draw a 100% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 27.6% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Lyons, Doughty & Veldhuis, PC have?

Lyons, Doughty & Veldhuis, PC has 175 total consumer complaints filed with the CFPB, with 54 filed in the last 12 months.

Does Lyons, Doughty & Veldhuis, PC respond to complaints on time?

CFPB complaints against Lyons, Doughty & Veldhuis, PC draw a 100% timely-response rate inside the expected window. This is considered excellent.

What product generates the most complaints for Lyons, Doughty & Veldhuis, PC?

"Debt collection" draws more CFPB complaints against Lyons, Doughty & Veldhuis, PC than any other product - see the full breakdown above.

What is the most common complaint issue with Lyons, Doughty & Veldhuis, PC?

The most common issue reported by consumers about Lyons, Doughty & Veldhuis, PC is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.

How do I file a complaint against Lyons, Doughty & Veldhuis, PC?

You can file a complaint against Lyons, Doughty & Veldhuis, PC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Lyons, Doughty & Veldhuis, PC?

The CFPB has recorded complaints against Lyons, Doughty & Veldhuis, PC from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Lyons, Doughty & Veldhuis, PC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026