CFPB Consumer Complaint Profile
MacDowell & Associates, Ltd.
78 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 78
- Total complaints
- Mid-range
- 4
- Last 12 months
- 98.7%
- Timely response
- Above median
- 5
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, MacDowell & Associates, Ltd. sits at #1485, with 78 complaints logged. On-time replies land at 98.7%, the 56th percentile for the 100+ complaint peer group.
- #1485
- of 3,843 companies by volume
- 98.7%
- on time (56th pctile)
- Debt collection
- most-complained product
- 5
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
MacDowell & Associates, Ltd. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
98.7% Higher than most higher than 56% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 7 |
| 2015 | 5 |
| 2016 | 7 |
| 2017 | 8 |
| 2018 | 9 |
| 2019 | 7 |
| 2020 | 8 |
| 2021 | 3 |
| 2022 | 6 |
| 2023 | 5 |
| 2024 | 3 |
| 2025 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for MacDowell & Associates, Ltd.
78 complaints against MacDowell & Associates, Ltd. appear in the CFPB record, including 4 from the trailing year. The 5 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.
MacDowell & Associates, Ltd.'s timely response rate stands at 98.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 44% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 14.1% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does MacDowell & Associates, Ltd. have?
78 complaints have been filed against MacDowell & Associates, Ltd. with the CFPB overall - 4 of them in the past year.
Does MacDowell & Associates, Ltd. respond to complaints on time?
MacDowell & Associates, Ltd.'s CFPB timely-response rate is 98.7%. That is a strong response record by CFPB standards.
What product generates the most complaints for MacDowell & Associates, Ltd.?
Among all products tied to MacDowell & Associates, Ltd., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with MacDowell & Associates, Ltd.?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against MacDowell & Associates, Ltd. - see all issues and counts above.
How do I file a complaint against MacDowell & Associates, Ltd.?
You can file a complaint against MacDowell & Associates, Ltd. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about MacDowell & Associates, Ltd.?
Consumers in 5 states and territories have filed complaints about MacDowell & Associates, Ltd. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for MacDowell & Associates, Ltd.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (44% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does MacDowell & Associates, Ltd. have?
78 complaints have been filed against MacDowell & Associates, Ltd. with the CFPB overall - 4 of them in the past year.
Does MacDowell & Associates, Ltd. respond to complaints on time?
MacDowell & Associates, Ltd.'s CFPB timely-response rate is 98.7%. That is a strong response record by CFPB standards.
What product generates the most complaints for MacDowell & Associates, Ltd.?
Among all products tied to MacDowell & Associates, Ltd., "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with MacDowell & Associates, Ltd.?
"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against MacDowell & Associates, Ltd. - see all issues and counts above.
How do I file a complaint against MacDowell & Associates, Ltd.?
You can file a complaint against MacDowell & Associates, Ltd. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about MacDowell & Associates, Ltd.?
Consumers in 5 states and territories have filed complaints about MacDowell & Associates, Ltd. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.