CFPB Consumer Complaint Profile

Maximum Title Loans, LLC

Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

26
Total complaints
Mid-range
0
Last 12 months
61.5%
Timely response
Bottom decile
2
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Maximum Title Loans, LLC sits at #2538. For answering complaints on time it stands at the 4th percentile in the 100+ complaint peer group.

Payday loan, title l…
most-complained product
AZ
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
32/100
Maximum Title Loans, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 61.5%
Share of complaints answered within the CFPB response window
Dispute Rate F 33.3%
Share of responses the consumer disputed (lower is better)
Relief Rate B- 7.7%
Share of complaints closed with monetary or non-monetary relief

Maximum Title Loans, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

61.5% Among the lowest higher than 4% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Payday loan, title loan, or personal loan - Title loan 11
Consumer Loan - Title loan 6
Debt collection - Payday loan debt 2
Consumer Loan - Installment loan 2
Payday loan 2
Consumer Loan - Vehicle loan 1
Debt collection - Other debt 1
Debt collection - Auto 1

Top Issues

1.Charged fees or interest I didn't expect 6
2.Struggling to pay your loan 5
3.Communication tactics 3
4.Problems when you are unable to pay 3
5.Vehicle was repossessed or sold the vehicle 2
6.Charged fees or interest you didn't expect 2
7.Can't contact lender 1
8.Loan payment wasn't credited to your account 1
9.Cont'd attempts collect debt not owed 1
10.Payment to acct not credited 1

Complaints by Year

Year Complaints
2015 3
2016 7
2017 4
2018 7
2019 3
2020 2

Complaints by State (Top 15)

Arizona 24
Texas 1

Company Responses

Closed with explanation 22
Closed 2
Closed with monetary relief 1
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Maximum Title Loans, LLC

The CFPB Consumer Complaint Database shows a geographically concentrated complaint footprint for Maximum Title Loans, LLC, with consumers across the country filing against it. "Payday loan, title loan, or personal loan" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Charged fees or interest I didn't expect" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is well below the 95% industry benchmark and is a material red flag: late or missing responses are one of the strongest predictors of CFPB supervisory interest. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Maximum Title Loans, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (33.3% here).

Also handles Payday loan, title loan, or personal loan

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Maximum Title Loans, LLC have?

Maximum Title Loans, LLC has 26 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Maximum Title Loans, LLC respond to complaints on time?

Maximum Title Loans, LLC's CFPB timely-response rate is 61.5%. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Maximum Title Loans, LLC?

Among all products tied to Maximum Title Loans, LLC, "Payday loan, title loan, or personal loan" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Maximum Title Loans, LLC?

Consumers most often cite "Charged fees or interest I didn't expect" when complaining about Maximum Title Loans, LLC; the full issue list with counts is above.

How do I file a complaint against Maximum Title Loans, LLC?

You can file a complaint against Maximum Title Loans, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Maximum Title Loans, LLC?

The CFPB has recorded complaints against Maximum Title Loans, LLC from 2 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Maximum Title Loans, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.