CFPB Consumer Complaint Profile
Michel Law, LLC d/b/a Level One Law
What 88 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
- 88
- Total complaints
- 21
- Last 12 months
- 5.7%
- Timely response
- 24
- States affected
The verdict
Michel Law, LLC d/b/a Level One Law ranks #1411 of 3,848 financial companies by CFPB complaint volume, with 88 complaints on record. It answers 5.7% of complaints on time — below the 93% median for companies with 100+ complaints.
- #1411
- of 3,848 companies by volume
- 5.7%
- answered on time
- Debt or credit manag…
- most-complained product
- 24
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 7 |
| 2024 | 52 |
| 2025 | 27 |
| 2026 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Michel Law, LLC d/b/a Level One Law
The CFPB Consumer Complaint Database has logged 88 complaints against Michel Law, LLC d/b/a Level One Law overall, with 21 of those filed in the trailing 12 months. Reports have come from consumers in 24 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt or credit management," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Didn't provide services promised" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Michel Law, LLC d/b/a Level One Law's timely response rate stands at 5.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.
Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Michel Law, LLC d/b/a Level One Law have?
Michel Law, LLC d/b/a Level One Law has 88 total consumer complaints filed with the CFPB, with 21 filed in the last 12 months.
Does Michel Law, LLC d/b/a Level One Law respond to complaints on time?
Michel Law, LLC d/b/a Level One Law has a 5.7% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Michel Law, LLC d/b/a Level One Law?
The most complained-about product for Michel Law, LLC d/b/a Level One Law is "Debt or credit management." You can view the full product breakdown on this page.
What is the most common complaint issue with Michel Law, LLC d/b/a Level One Law?
The most common issue reported by consumers about Michel Law, LLC d/b/a Level One Law is "Didn't provide services promised." All complaint issues are listed above with their counts.
How do I file a complaint against Michel Law, LLC d/b/a Level One Law?
You can file a complaint against Michel Law, LLC d/b/a Level One Law directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Michel Law, LLC d/b/a Level One Law?
Consumers in 24 states and territories have filed complaints about Michel Law, LLC d/b/a Level One Law with the CFPB.
Consumer Credit Guides
Related Data
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology — how this data is sourced, computed, and verified.