CFPB Consumer Complaint Profile
Michel Law, LLC d/b/a Level One Law
88 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 88
- Total complaints
- Mid-range
- 21
- Last 12 months
- 5.7%
- Timely response
- Bottom decile
- 24
- States affected
The verdict
Michel Law, LLC d/b/a Level One Law ranks #1409 of 3,843 financial companies by CFPB complaint volume, with 88 complaints on record. It posts a 5.7% on-time response rate, the 0th percentile among companies with 100+ complaints.
- #1409
- of 3,843 companies by volume
- 5.7%
- on time (0th pctile)
- Debt or credit manag…
- most-complained product
- 24
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Michel Law, LLC d/b/a Level One Law vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
5.7% Among the lowest in the bottom 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 52 in 2024 to 27 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 7 |
| 2024 | 52 |
| 2025 | 27 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Michel Law, LLC d/b/a Level One Law
The CFPB Consumer Complaint Database has logged 88 complaints against Michel Law, LLC d/b/a Level One Law overall, with 21 of those filed in the trailing 12 months. Reports have come from consumers in 24 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt or credit management," which sits at the top of the product breakdown. The specific issue named most within that category is "Didn't provide services promised," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Michel Law, LLC d/b/a Level One Law posts a 5.7% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Michel Law, LLC d/b/a Level One Law have?
88 complaints have been filed against Michel Law, LLC d/b/a Level One Law with the CFPB overall - 21 of them in the past year.
Does Michel Law, LLC d/b/a Level One Law respond to complaints on time?
Michel Law, LLC d/b/a Level One Law has a 5.7% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Michel Law, LLC d/b/a Level One Law?
The most complained-about product for Michel Law, LLC d/b/a Level One Law is "Debt or credit management." You can view the full product breakdown on this page.
What is the most common complaint issue with Michel Law, LLC d/b/a Level One Law?
The most common issue reported by consumers about Michel Law, LLC d/b/a Level One Law is "Didn't provide services promised." All complaint issues are listed above with their counts.
How do I file a complaint against Michel Law, LLC d/b/a Level One Law?
You can file a complaint against Michel Law, LLC d/b/a Level One Law directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Michel Law, LLC d/b/a Level One Law?
Michel Law, LLC d/b/a Level One Law has drawn CFPB complaints from 24 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Debt or credit management
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Michel Law, LLC d/b/a Level One Law have?
88 complaints have been filed against Michel Law, LLC d/b/a Level One Law with the CFPB overall - 21 of them in the past year.
Does Michel Law, LLC d/b/a Level One Law respond to complaints on time?
Michel Law, LLC d/b/a Level One Law has a 5.7% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Michel Law, LLC d/b/a Level One Law?
The most complained-about product for Michel Law, LLC d/b/a Level One Law is "Debt or credit management." You can view the full product breakdown on this page.
What is the most common complaint issue with Michel Law, LLC d/b/a Level One Law?
The most common issue reported by consumers about Michel Law, LLC d/b/a Level One Law is "Didn't provide services promised." All complaint issues are listed above with their counts.
How do I file a complaint against Michel Law, LLC d/b/a Level One Law?
You can file a complaint against Michel Law, LLC d/b/a Level One Law directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Michel Law, LLC d/b/a Level One Law?
Michel Law, LLC d/b/a Level One Law has drawn CFPB complaints from 24 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.