CFPB Consumer Complaint Profile

Midcountry Financial Corp

Consumers have filed 178 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

178
Total complaints
Mid-range
0
Last 12 months
97.2%
Timely response
Below median
37
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Midcountry Financial Corp sits at #1008, with 178 complaints logged. On-time replies land at 97.2%, the 41st percentile for the 100+ complaint peer group.

#1008
of 3,843 companies by volume
97.2%
on time (41st pctile)
Credit reporting, cr…
most-complained product
37
states with complaints
D
PlainCredit Trust Score
40/100
Midcountry Financial Corp · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C+ 97.2%
Share of complaints answered within the CFPB response window
Dispute Rate D 19.5%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Midcountry Financial Corp vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

97.2% Around the middle higher than 41% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2019 to 2023 complete years

  • Annual CFPB complaint volume moved from 37 in 2019 to 1 in 2023 (2019 → 2023).

See the full year-over-year release diff

Midcountry Financial Corp timely response rate 97.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 56
Payday loan, title loan, or personal loan - Installment loan 31
Debt collection - Other debt 21
Consumer Loan - Installment loan 21
Debt collection - Payday loan debt 10
Debt collection - Other (i.e. phone, health club, etc.) 7
Debt collection - I do not know 6
Payday loan, title loan, or personal loan - Payday loan 5
Debt collection - Auto debt 3
Consumer Loan - Vehicle loan 3

Top Issues

1.Incorrect information on your report 36
2.Problem with a credit reporting company's investigation into an existing problem 17
3.Problems when you are unable to pay 12
4.Charged fees or interest you didn't expect 12
5.Attempts to collect debt not owed 11
6.Managing the loan or lease 10
7.Communication tactics 9
8.Written notification about debt 7
9.Improper use of your report 7
10.False statements or representation 7

Complaints by Year

Year Complaints
2014 2
2015 15
2016 13
2017 42
2018 68
2019 37
2023 1

Complaints by State (Top 15)

Illinois 21
Texas 15
Tennessee 13
Missouri 13
Florida 12
Virginia 11
Indiana 10
California 10
Georgia 9
North Carolina 6
Wisconsin 6
Pennsylvania 5
AE 4
Kentucky 4
Maryland 4

Company Responses

Closed with explanation 171
Closed 6
Untimely response 1

What the CFPB Complaint Record Shows for Midcountry Financial Corp

178 complaints against Midcountry Financial Corp appear in the CFPB record, including 0 from the trailing year. The 37 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Midcountry Financial Corp's timely response rate stands at 97.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response carried a 19.5% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Midcountry Financial Corp have?

178 complaints have been filed against Midcountry Financial Corp with the CFPB overall - 0 of them in the past year.

Does Midcountry Financial Corp respond to complaints on time?

Midcountry Financial Corp has a 97.2% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Midcountry Financial Corp?

The most complained-about product for Midcountry Financial Corp is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Midcountry Financial Corp?

The most common issue reported by consumers about Midcountry Financial Corp is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Midcountry Financial Corp?

You can file a complaint against Midcountry Financial Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Midcountry Financial Corp?

Midcountry Financial Corp has drawn CFPB complaints from 37 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Midcountry Financial Corp: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (19.5% here).

Also handles Credit reporting, credit repair services, or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Midcountry Financial Corp have?

178 complaints have been filed against Midcountry Financial Corp with the CFPB overall - 0 of them in the past year.

Does Midcountry Financial Corp respond to complaints on time?

Midcountry Financial Corp has a 97.2% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Midcountry Financial Corp?

The most complained-about product for Midcountry Financial Corp is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Midcountry Financial Corp?

The most common issue reported by consumers about Midcountry Financial Corp is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Midcountry Financial Corp?

You can file a complaint against Midcountry Financial Corp directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Midcountry Financial Corp?

Midcountry Financial Corp has drawn CFPB complaints from 37 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Midcountry Financial Corp's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.