CFPB Consumer Complaint Profile

Money Management International, Inc.

Behind the 45 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

45
Total complaints
5
Last 12 months
93.3%
Timely response
19
States affected

The verdict

Among 3,848 financial companies tracked by CFPB complaint volume, Money Management International, Inc. sits at #1936, with 45 complaints logged. Its on-time response rate is 93.3%, ahead of the 93% median among companies with 100+ complaints.

#1936
of 3,848 companies by volume
93.3%
answered on time
Other financial serv…
most-complained product
19
states with complaints
Money Management International, Inc. timely response rate 93.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Other financial service - Debt settlement 10
Debt or credit management - Debt settlement 7
Debt collection - I do not know 5
Debt or credit management - Credit repair services 3
Money transfer, virtual currency, or money service - Refund anticipation check 2
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 2
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services 2
Debt collection - Other (i.e. phone, health club, etc.) 1
Money transfer, virtual currency, or money service - Domestic (US) money transfer 1
Money transfer, virtual currency, or money service - Foreign currency exchange 1

Top Issues

1.Fraud or scam 8
2.Didn't provide services promised 5
3.Customer service/Customer relations 4
4.False statements or representation 3
5.Excessive fees 3
6.Problem with customer service 2
7.Problem with a company's investigation into an existing issue 2
8.Communication tactics 2
9.Confusing or misleading advertising or marketing 2
10.Unexpected or other fees 2

Complaints by Year

Year Complaints
2015 2
2016 9
2017 12
2018 1
2019 1
2021 2
2022 2
2023 3
2024 7
2025 5
2026 1

Complaints by State (Top 15)

Virginia 10
California 6
Illinois 5
Washington 3
Alabama 2
Texas 2
Connecticut 2
Pennsylvania 2
Michigan 2
Nevada 2
North Carolina 1
Colorado 1
Louisiana 1
Maine 1
Maryland 1

Company Responses

Closed with explanation 38
Closed 4
Closed with monetary relief 2
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Money Management International, Inc.

45 complaints against Money Management International, Inc. appear in the CFPB record, including 5 from the trailing year. The 19 states and territories represented put this footprint in multi-regional territory. The single largest complaint category is "Other financial service," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Fraud or scam" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Money Management International, Inc. answers 93.3% of forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. In 33.3% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 6.7% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Money Management International, Inc. have?

Money Management International, Inc. has 45 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.

Does Money Management International, Inc. respond to complaints on time?

Money Management International, Inc. has a 93.3% timely response rate to CFPB complaints.

What product generates the most complaints for Money Management International, Inc.?

Among all products tied to Money Management International, Inc., "Other financial service" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Money Management International, Inc.?

"Fraud or scam" is the single most frequently cited issue in complaints against Money Management International, Inc. - see all issues and counts above.

How do I file a complaint against Money Management International, Inc.?

You can file a complaint against Money Management International, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Money Management International, Inc.?

Money Management International, Inc. has drawn CFPB complaints from 19 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026