CFPB Consumer Complaint Profile

Global Client Solutions, LLC

Consumers have filed 265 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

265
Total complaints
6
Last 12 months
93.6%
Timely response
43
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, Global Client Solutions, LLC has accumulated 265 complaints, placing it #764 by volume. Its on-time response rate is 93.6%, ahead of the 93% median among companies with 100+ complaints.

#764
of 3,848 companies by volume
93.6%
answered on time
Other financial serv…
most-complained product
43
states with complaints
Global Client Solutions, LLC timely response rate 93.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Other financial service - Debt settlement 47
Debt or credit management - Debt settlement 42
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services 39
Money transfer, virtual currency, or money service - Debt settlement 37
Debt collection - Credit card debt 27
Debt collection - Credit card 10
Checking or savings account - Other banking product or service 5
Credit card or prepaid card - General-purpose credit card or charge card 5
Checking or savings account - Savings account 4
Bank account or service - Other bank product/service 4

Top Issues

1.Fraud or scam 62
2.Excessive fees 24
3.False statements or representation 22
4.Didn't provide services promised 18
5.Charged upfront or unexpected fees 13
6.Attempts to collect debt not owed 12
7.Problem with customer service 12
8.Unexpected or other fees 11
9.Unauthorized withdrawals or charges 9
10.Unexpected/Other fees 6

Complaints by Year

Year Complaints
2013 3
2014 21
2015 28
2016 27
2017 40
2018 30
2019 14
2020 11
2021 12
2022 12
2023 14
2024 44
2025 8
2026 1

Complaints by State (Top 15)

New York 32
California 29
Florida 20
Texas 16
New Jersey 14
Michigan 11
Pennsylvania 10
Illinois 10
Virginia 9
Louisiana 7
Tennessee 7
Georgia 6
Massachusetts 6
Arizona 5
Nevada 5

Company Responses

Closed with explanation 259
Closed with monetary relief 6

What the CFPB Complaint Record Shows for Global Client Solutions, LLC

The CFPB Consumer Complaint Database has logged 265 complaints against Global Client Solutions, LLC overall, with 6 of those filed in the trailing 12 months. Reports have come from consumers in 43 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Other financial service," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Fraud or scam" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Global Client Solutions, LLC answers 93.6% of forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response was formally disputed in 14.3% of resolved cases, indicating how frequently the initial fix fell short. 2.3% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Global Client Solutions, LLC have?

265 complaints have been filed against Global Client Solutions, LLC with the CFPB overall - 6 of them in the past year.

Does Global Client Solutions, LLC respond to complaints on time?

Global Client Solutions, LLC's CFPB timely-response rate is 93.6%.

What product generates the most complaints for Global Client Solutions, LLC?

"Other financial service" draws more CFPB complaints against Global Client Solutions, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Global Client Solutions, LLC?

The most common issue reported by consumers about Global Client Solutions, LLC is "Fraud or scam." All complaint issues are listed above with their counts.

How do I file a complaint against Global Client Solutions, LLC?

You can file a complaint against Global Client Solutions, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Global Client Solutions, LLC?

Consumers in 43 states and territories have filed complaints about Global Client Solutions, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.