CFPB Consumer Complaint Profile
Moore Legal Group, LLC
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 30
- Total complaints
- Mid-range
- 4
- Last 12 months
- 20%
- Timely response
- Bottom decile
- 1
- States affected
The verdict
By CFPB complaint volume, Moore Legal Group, LLC is #2333 out of 3,843 financial companies. For answering complaints on time it stands at the 1st percentile in the 100+ complaint peer group.
- Debt or credit manag…
- most-complained product
- NJ
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Moore Legal Group, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
20% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 18 in 2024 to 5 in 2025 (2024 → 2025).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2023 | 6 |
| 2024 | 18 |
| 2025 | 5 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Moore Legal Group, LLC
In the CFPB record, Moore Legal Group, LLC has a geographically concentrated complaint footprint. No product draws more complaints than "Debt or credit management," which sits at the top of the product breakdown. The specific issue named most within that category is "Didn't provide services promised," a reasonable starting point for understanding recurring friction.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate is well below the 95% industry benchmark and is a material red flag: late or missing responses are one of the strongest predictors of CFPB supervisory interest. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Debt or credit management
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Moore Legal Group, LLC have?
The CFPB has logged 30 complaints against Moore Legal Group, LLC to date, of which 4 came in over the last 12 months.
Does Moore Legal Group, LLC respond to complaints on time?
CFPB complaints against Moore Legal Group, LLC draw a 20% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Moore Legal Group, LLC?
The most complained-about product for Moore Legal Group, LLC is "Debt or credit management." You can view the full product breakdown on this page.
What is the most common complaint issue with Moore Legal Group, LLC?
Consumers most often cite "Didn't provide services promised" when complaining about Moore Legal Group, LLC; the full issue list with counts is above.
How do I file a complaint against Moore Legal Group, LLC?
You can file a complaint against Moore Legal Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.