CFPB Consumer Complaint Profile
Mountain Land Collections, Inc.
Behind the 229 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 229
- Total complaints
- 62
- Last 12 months
- 97.8%
- Timely response
- 22
- States affected
The verdict
Mountain Land Collections, Inc. ranks #833 of 3,848 financial companies by CFPB complaint volume, with 229 complaints on record. It answers 97.8% of complaints on time - above the 93% median for companies with 100+ complaints.
- #833
- of 3,848 companies by volume
- 97.8%
- answered on time
- Debt collection
- most-complained product
- 22
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 4 |
| 2014 | 7 |
| 2015 | 9 |
| 2016 | 20 |
| 2017 | 9 |
| 2018 | 11 |
| 2019 | 10 |
| 2020 | 12 |
| 2021 | 16 |
| 2022 | 16 |
| 2023 | 18 |
| 2024 | 19 |
| 2025 | 58 |
| 2026 | 20 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Mountain Land Collections, Inc.
229 complaints against Mountain Land Collections, Inc. appear in the CFPB record, including 62 from the trailing year. The 22 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
97.8% of CFPB-forwarded complaints against Mountain Land Collections, Inc. get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response was formally disputed in 11.9% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 5.7% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Mountain Land Collections, Inc. have?
The CFPB has logged 229 complaints against Mountain Land Collections, Inc. to date, of which 62 came in over the last 12 months.
Does Mountain Land Collections, Inc. respond to complaints on time?
97.8% of the CFPB complaints against Mountain Land Collections, Inc. get a response within the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Mountain Land Collections, Inc.?
"Debt collection" draws more CFPB complaints against Mountain Land Collections, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Mountain Land Collections, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Mountain Land Collections, Inc. - see all issues and counts above.
How do I file a complaint against Mountain Land Collections, Inc.?
You can file a complaint against Mountain Land Collections, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mountain Land Collections, Inc.?
The CFPB has recorded complaints against Mountain Land Collections, Inc. from 22 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~229)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.