CFPB Consumer Complaint Profile
Nations Lending Corporation
What 115 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 115
- Total complaints
- Mid-range
- 12
- Last 12 months
- 97.4%
- Timely response
- Below median
- 32
- States affected
The verdict
115 CFPB complaints put Nations Lending Corporation at #1251 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 97.4%, the 42nd percentile among companies with 100+ complaints.
- #1251
- of 3,843 companies by volume
- 97.4%
- on time (42nd pctile)
- Mortgage
- most-complained product
- 32
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Nations Lending Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.4% Around the middle higher than 42% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 9 |
| 2016 | 9 |
| 2017 | 6 |
| 2018 | 11 |
| 2019 | 13 |
| 2020 | 15 |
| 2021 | 19 |
| 2022 | 7 |
| 2023 | 8 |
| 2024 | 4 |
| 2025 | 12 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Nations Lending Corporation
Nations Lending Corporation carries 115 complaints in the CFPB's database, 12 of them filed within the past 12 months. Consumers spanning 32 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Applying for a mortgage or refinancing an existing mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Nations Lending Corporation's timely response rate stands at 97.4%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Resolved cases drew a formal consumer-dispute rate of 20% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 15.7% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Nations Lending Corporation have?
Nations Lending Corporation has 115 total consumer complaints filed with the CFPB, with 12 filed in the last 12 months.
Does Nations Lending Corporation respond to complaints on time?
Nations Lending Corporation has a 97.4% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Nations Lending Corporation?
Among all products tied to Nations Lending Corporation, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Nations Lending Corporation?
Consumers most often cite "Applying for a mortgage or refinancing an existing mortgage" when complaining about Nations Lending Corporation; the full issue list with counts is above.
How do I file a complaint against Nations Lending Corporation?
You can file a complaint against Nations Lending Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nations Lending Corporation?
The CFPB has recorded complaints against Nations Lending Corporation from 32 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Nations Lending Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Nations Lending Corporation have?
Nations Lending Corporation has 115 total consumer complaints filed with the CFPB, with 12 filed in the last 12 months.
Does Nations Lending Corporation respond to complaints on time?
Nations Lending Corporation has a 97.4% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.
What product generates the most complaints for Nations Lending Corporation?
Among all products tied to Nations Lending Corporation, "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Nations Lending Corporation?
Consumers most often cite "Applying for a mortgage or refinancing an existing mortgage" when complaining about Nations Lending Corporation; the full issue list with counts is above.
How do I file a complaint against Nations Lending Corporation?
You can file a complaint against Nations Lending Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nations Lending Corporation?
The CFPB has recorded complaints against Nations Lending Corporation from 32 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.