CFPB Consumer Complaint Profile
Neighborhood Capital Funding, Inc.
What 35 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 35
- Total complaints
- Mid-range
- 8
- Last 12 months
- 100%
- Timely response
- Top decile
- 12
- States affected
The verdict
35 CFPB complaints put Neighborhood Capital Funding, Inc. at #2180 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 100%, the 86th percentile among companies with 100+ complaints.
- #2180
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Mortgage
- most-complained product
- 12
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Neighborhood Capital Funding, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 3 |
| 2022 | 8 |
| 2023 | 4 |
| 2024 | 8 |
| 2025 | 6 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Neighborhood Capital Funding, Inc.
Neighborhood Capital Funding, Inc. carries 35 complaints in the CFPB's database, 8 of them filed within the past 12 months. Consumers spanning 12 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Neighborhood Capital Funding, Inc. posts a 100% reply rate on forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Neighborhood Capital Funding, Inc. have?
The CFPB has logged 35 complaints against Neighborhood Capital Funding, Inc. to date, of which 8 came in over the last 12 months.
Does Neighborhood Capital Funding, Inc. respond to complaints on time?
CFPB complaints against Neighborhood Capital Funding, Inc. draw a 100% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Neighborhood Capital Funding, Inc.?
Among all products tied to Neighborhood Capital Funding, Inc., "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Neighborhood Capital Funding, Inc.?
Consumers most often cite "Trouble during payment process" when complaining about Neighborhood Capital Funding, Inc.; the full issue list with counts is above.
How do I file a complaint against Neighborhood Capital Funding, Inc.?
You can file a complaint against Neighborhood Capital Funding, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Neighborhood Capital Funding, Inc.?
The CFPB has recorded complaints against Neighborhood Capital Funding, Inc. from 12 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Neighborhood Capital Funding, Inc. have?
The CFPB has logged 35 complaints against Neighborhood Capital Funding, Inc. to date, of which 8 came in over the last 12 months.
Does Neighborhood Capital Funding, Inc. respond to complaints on time?
CFPB complaints against Neighborhood Capital Funding, Inc. draw a 100% timely-response rate inside the expected window. That is a strong response record by CFPB standards.
What product generates the most complaints for Neighborhood Capital Funding, Inc.?
Among all products tied to Neighborhood Capital Funding, Inc., "Mortgage" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Neighborhood Capital Funding, Inc.?
Consumers most often cite "Trouble during payment process" when complaining about Neighborhood Capital Funding, Inc.; the full issue list with counts is above.
How do I file a complaint against Neighborhood Capital Funding, Inc.?
You can file a complaint against Neighborhood Capital Funding, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Neighborhood Capital Funding, Inc.?
The CFPB has recorded complaints against Neighborhood Capital Funding, Inc. from 12 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.