CFPB Consumer Complaint Profile
Neighborhoods United, LLC
What 12 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 0
- Last 12 months
- 75%
- Timely response
- Bottom decile
- 10
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Neighborhoods United, LLC sits at #3492, with 12 complaints logged. Its on-time response rate is 75%, the 7th percentile among companies with 100+ complaints.
- #3492
- of 3,843 companies by volume
- 75%
- on time (7th pctile)
- Mortgage
- most-complained product
- 10
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Neighborhoods United, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
75% Among the lowest higher than 7% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 1 |
| 2021 | 4 |
| 2022 | 2 |
| 2023 | 4 |
| 2024 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Neighborhoods United, LLC
12 complaints against Neighborhoods United, LLC appear in the CFPB record, including 0 from the trailing year. The 10 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Trouble during payment process" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Neighborhoods United, LLC posts a 75% reply rate on forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Among resolved complaints, the consumer-relief closure rate is 16.7%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Neighborhoods United, LLC have?
The CFPB has logged 12 complaints against Neighborhoods United, LLC to date, of which 0 came in over the last 12 months.
Does Neighborhoods United, LLC respond to complaints on time?
Neighborhoods United, LLC has a 75% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Neighborhoods United, LLC?
The most complained-about product for Neighborhoods United, LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Neighborhoods United, LLC?
Consumers most often cite "Trouble during payment process" when complaining about Neighborhoods United, LLC; the full issue list with counts is above.
How do I file a complaint against Neighborhoods United, LLC?
You can file a complaint against Neighborhoods United, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Neighborhoods United, LLC?
The CFPB has recorded complaints against Neighborhoods United, LLC from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Neighborhoods United, LLC have?
The CFPB has logged 12 complaints against Neighborhoods United, LLC to date, of which 0 came in over the last 12 months.
Does Neighborhoods United, LLC respond to complaints on time?
Neighborhoods United, LLC has a 75% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Neighborhoods United, LLC?
The most complained-about product for Neighborhoods United, LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with Neighborhoods United, LLC?
Consumers most often cite "Trouble during payment process" when complaining about Neighborhoods United, LLC; the full issue list with counts is above.
How do I file a complaint against Neighborhoods United, LLC?
You can file a complaint against Neighborhoods United, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Neighborhoods United, LLC?
The CFPB has recorded complaints against Neighborhoods United, LLC from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.