CFPB Consumer Complaint Profile

Newman, Hesse & Associates, P. A.

What 21 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

21
Total complaints
2
Last 12 months
90.5%
Timely response
8
States affected

The verdict

Newman, Hesse & Associates, P. A. ranks #2803 of 3,848 financial companies by CFPB complaint volume, with 21 complaints on record. It answers 90.5% of complaints on time — below the 93% median for companies with 100+ complaints.

#2803
of 3,848 companies by volume
90.5%
answered on time
Debt collection
most-complained product
8
states with complaints
Newman, Hesse & Associates, P. A. timely response rate 90.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — I do not know 11
Debt collection — Other debt 9
Debt collection — Other (i.e. phone, health club, etc.) 1

Top Issues

1.Took or threatened to take negative or legal action 7
2.Threatened to contact someone or share information improperly 4
3.Written notification about debt 4
4.Disclosure verification of debt 2
5.False statements or representation 2
6.Attempts to collect debt not owed 2

Complaints by Year

Year Complaints
2016 1
2017 2
2018 1
2019 3
2020 3
2021 1
2022 1
2023 3
2024 3
2025 3

Complaints by State (Top 15)

Kansas 9
Texas 4
Oklahoma 2
Illinois 2
Washington 1
California 1
Arizona 1
Missouri 1

Company Responses

Closed with explanation 21

What the CFPB Complaint Record Shows for Newman, Hesse & Associates, P. A.

The CFPB Consumer Complaint Database has logged 21 complaints against Newman, Hesse & Associates, P. A. overall, with 2 of those filed in the trailing 12 months. Reports have come from consumers in 8 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Newman, Hesse & Associates, P. A.'s timely response rate stands at 90.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 50% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Newman, Hesse & Associates, P. A. have?

Newman, Hesse & Associates, P. A. has 21 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.

Does Newman, Hesse & Associates, P. A. respond to complaints on time?

Newman, Hesse & Associates, P. A. has a 90.5% timely response rate to CFPB complaints.

What product generates the most complaints for Newman, Hesse & Associates, P. A.?

The most complained-about product for Newman, Hesse & Associates, P. A. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Newman, Hesse & Associates, P. A.?

The most common issue reported by consumers about Newman, Hesse & Associates, P. A. is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.

How do I file a complaint against Newman, Hesse & Associates, P. A.?

You can file a complaint against Newman, Hesse & Associates, P. A. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Newman, Hesse & Associates, P. A.?

Consumers in 8 states and territories have filed complaints about Newman, Hesse & Associates, P. A. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Related