CFPB Consumer Complaint Profile
Newman, Hesse & Associates, P. A.
What 21 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 21
- Total complaints
- Mid-range
- 2
- Last 12 months
- 90.5%
- Timely response
- Bottom quartile
- 8
- States affected
The verdict
21 CFPB complaints put Newman, Hesse & Associates, P. A. at #2800 out of 3,843 financial companies ranked by complaint volume. It posts a 90.5% on-time response rate, the 19th percentile among companies with 100+ complaints.
- #2800
- of 3,843 companies by volume
- 90.5%
- on time (19th pctile)
- Debt collection
- most-complained product
- 8
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Newman, Hesse & Associates, P. A. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90.5% Among the lowest higher than 19% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 1 |
| 2019 | 3 |
| 2020 | 3 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 3 |
| 2024 | 3 |
| 2025 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Newman, Hesse & Associates, P. A.
The CFPB Consumer Complaint Database has logged 21 complaints against Newman, Hesse & Associates, P. A. overall, with 2 of those filed in the trailing 12 months. Reports have come from consumers in 8 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Took or threatened to take negative or legal action" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Newman, Hesse & Associates, P. A. draw a 90.5% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 50% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Newman, Hesse & Associates, P. A. have?
The CFPB has logged 21 complaints against Newman, Hesse & Associates, P. A. to date, of which 2 came in over the last 12 months.
Does Newman, Hesse & Associates, P. A. respond to complaints on time?
CFPB complaints against Newman, Hesse & Associates, P. A. draw a 90.5% timely-response rate inside the expected window.
What product generates the most complaints for Newman, Hesse & Associates, P. A.?
The most complained-about product for Newman, Hesse & Associates, P. A. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Newman, Hesse & Associates, P. A.?
The most common issue reported by consumers about Newman, Hesse & Associates, P. A. is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.
How do I file a complaint against Newman, Hesse & Associates, P. A.?
You can file a complaint against Newman, Hesse & Associates, P. A. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Newman, Hesse & Associates, P. A.?
Consumers in 8 states and territories have filed complaints about Newman, Hesse & Associates, P. A. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Newman, Hesse & Associates, P. A.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (50% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Newman, Hesse & Associates, P. A. have?
The CFPB has logged 21 complaints against Newman, Hesse & Associates, P. A. to date, of which 2 came in over the last 12 months.
Does Newman, Hesse & Associates, P. A. respond to complaints on time?
CFPB complaints against Newman, Hesse & Associates, P. A. draw a 90.5% timely-response rate inside the expected window.
What product generates the most complaints for Newman, Hesse & Associates, P. A.?
The most complained-about product for Newman, Hesse & Associates, P. A. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Newman, Hesse & Associates, P. A.?
The most common issue reported by consumers about Newman, Hesse & Associates, P. A. is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.
How do I file a complaint against Newman, Hesse & Associates, P. A.?
You can file a complaint against Newman, Hesse & Associates, P. A. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Newman, Hesse & Associates, P. A.?
Consumers in 8 states and territories have filed complaints about Newman, Hesse & Associates, P. A. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.