CFPB Consumer Complaint Profile
Nicholas Financial Inc.
236 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 236
- Total complaints
- Above average
- 0
- Last 12 months
- 99.6%
- Timely response
- Top decile
- 24
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Nicholas Financial Inc. has accumulated 236 complaints, placing it #813 by volume. It posts a 99.6% on-time response rate, the 74th percentile among companies with 100+ complaints.
- #813
- of 3,843 companies by volume
- 99.6%
- on time (74th pctile)
- Credit reporting, cr…
- most-complained product
- 24
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Nicholas Financial Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.6% Higher than most higher than 74% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 11 in 2024 to 1 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 4 |
| 2014 | 5 |
| 2015 | 12 |
| 2016 | 9 |
| 2017 | 13 |
| 2018 | 28 |
| 2019 | 27 |
| 2020 | 30 |
| 2021 | 42 |
| 2022 | 26 |
| 2023 | 28 |
| 2024 | 11 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Nicholas Financial Inc.
Nicholas Financial Inc. carries 236 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 24 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Incorrect information on your report," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Nicholas Financial Inc. draw a 99.6% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 32.3% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0.8% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Nicholas Financial Inc. have?
236 complaints have been filed against Nicholas Financial Inc. with the CFPB overall - 0 of them in the past year.
Does Nicholas Financial Inc. respond to complaints on time?
CFPB complaints against Nicholas Financial Inc. draw a 99.6% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Nicholas Financial Inc.?
Among all products tied to Nicholas Financial Inc., "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Nicholas Financial Inc.?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Nicholas Financial Inc. - see all issues and counts above.
How do I file a complaint against Nicholas Financial Inc.?
You can file a complaint against Nicholas Financial Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nicholas Financial Inc.?
The CFPB has recorded complaints against Nicholas Financial Inc. from 24 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Nicholas Financial Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (32.3% here).
Also handles Credit reporting, credit repair services, or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Nicholas Financial Inc. have?
236 complaints have been filed against Nicholas Financial Inc. with the CFPB overall - 0 of them in the past year.
Does Nicholas Financial Inc. respond to complaints on time?
CFPB complaints against Nicholas Financial Inc. draw a 99.6% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Nicholas Financial Inc.?
Among all products tied to Nicholas Financial Inc., "Credit reporting, credit repair services, or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Nicholas Financial Inc.?
"Incorrect information on your report" is the single most frequently cited issue in complaints against Nicholas Financial Inc. - see all issues and counts above.
How do I file a complaint against Nicholas Financial Inc.?
You can file a complaint against Nicholas Financial Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Nicholas Financial Inc.?
The CFPB has recorded complaints against Nicholas Financial Inc. from 24 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.