CFPB Consumer Complaint Profile
Northern Alliance Management, LLC
What 27 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 27
- Total complaints
- Mid-range
- 1
- Last 12 months
- 51.9%
- Timely response
- Bottom decile
- 17
- States affected
The verdict
Northern Alliance Management, LLC ranks #2473 of 3,843 financial companies by CFPB complaint volume, with 27 complaints on record. Its on-time response rate is 51.9%, the 3rd percentile among companies with 100+ complaints.
- #2473
- of 3,843 companies by volume
- 51.9%
- on time (3rd pctile)
- Debt collection
- most-complained product
- 17
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Northern Alliance Management, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
51.9% Among the lowest higher than 3% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 15 |
| 2016 | 7 |
| 2017 | 2 |
| 2024 | 1 |
| 2025 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Northern Alliance Management, LLC
27 complaints against Northern Alliance Management, LLC appear in the CFPB record, including 1 from the trailing year. The 17 states and territories represented put this footprint in multi-regional territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Northern Alliance Management, LLC draw a 51.9% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 22.7% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 3.7% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Northern Alliance Management, LLC have?
27 complaints have been filed against Northern Alliance Management, LLC with the CFPB overall - 1 of them in the past year.
Does Northern Alliance Management, LLC respond to complaints on time?
CFPB complaints against Northern Alliance Management, LLC draw a 51.9% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Northern Alliance Management, LLC?
The most complained-about product for Northern Alliance Management, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Northern Alliance Management, LLC?
"Communication tactics" is the single most frequently cited issue in complaints against Northern Alliance Management, LLC - see all issues and counts above.
How do I file a complaint against Northern Alliance Management, LLC?
You can file a complaint against Northern Alliance Management, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Northern Alliance Management, LLC?
Consumers in 17 states and territories have filed complaints about Northern Alliance Management, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Northern Alliance Management, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (22.7% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Northern Alliance Management, LLC have?
27 complaints have been filed against Northern Alliance Management, LLC with the CFPB overall - 1 of them in the past year.
Does Northern Alliance Management, LLC respond to complaints on time?
CFPB complaints against Northern Alliance Management, LLC draw a 51.9% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Northern Alliance Management, LLC?
The most complained-about product for Northern Alliance Management, LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Northern Alliance Management, LLC?
"Communication tactics" is the single most frequently cited issue in complaints against Northern Alliance Management, LLC - see all issues and counts above.
How do I file a complaint against Northern Alliance Management, LLC?
You can file a complaint against Northern Alliance Management, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Northern Alliance Management, LLC?
Consumers in 17 states and territories have filed complaints about Northern Alliance Management, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.