CFPB Consumer Complaint Profile
Northstar Legal Group LLC
Behind the 16 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 16
- Total complaints
- Below average
- 1
- Last 12 months
- 6.3%
- Timely response
- Bottom decile
- 1
- States affected
The verdict
Northstar Legal Group LLC ranks #3154 of 3,843 financial companies by CFPB complaint volume, with 16 complaints on record. Its on-time response rate is 6.3%, the 1st percentile among companies with 100+ complaints.
- #3154
- of 3,843 companies by volume
- 6.3%
- on time (1st pctile)
- Debt or credit manag…
- most-complained product
- 1
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Northstar Legal Group LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
6.3% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 13 in 2024 to 1 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 1 |
| 2024 | 13 |
| 2025 | 1 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Northstar Legal Group LLC
Northstar Legal Group LLC carries 16 complaints in the CFPB's database, 1 of them filed within the past 12 months. Consumers spanning 1 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt or credit management," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Charged upfront or unexpected fees" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Northstar Legal Group LLC posts a 6.3% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 6.3% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Northstar Legal Group LLC have?
16 complaints have been filed against Northstar Legal Group LLC with the CFPB overall - 1 of them in the past year.
Does Northstar Legal Group LLC respond to complaints on time?
Northstar Legal Group LLC has a 6.3% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Northstar Legal Group LLC?
"Debt or credit management" draws more CFPB complaints against Northstar Legal Group LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Northstar Legal Group LLC?
The most common issue reported by consumers about Northstar Legal Group LLC is "Charged upfront or unexpected fees." All complaint issues are listed above with their counts.
How do I file a complaint against Northstar Legal Group LLC?
You can file a complaint against Northstar Legal Group LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
Also handles Debt or credit management
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Northstar Legal Group LLC have?
16 complaints have been filed against Northstar Legal Group LLC with the CFPB overall - 1 of them in the past year.
Does Northstar Legal Group LLC respond to complaints on time?
Northstar Legal Group LLC has a 6.3% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Northstar Legal Group LLC?
"Debt or credit management" draws more CFPB complaints against Northstar Legal Group LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Northstar Legal Group LLC?
The most common issue reported by consumers about Northstar Legal Group LLC is "Charged upfront or unexpected fees." All complaint issues are listed above with their counts.
How do I file a complaint against Northstar Legal Group LLC?
You can file a complaint against Northstar Legal Group LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.