CFPB Consumer Complaint Profile
Novea Portfolio Management LLC
20 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 20
- Total complaints
- Mid-range
- 0
- Last 12 months
- 80%
- Timely response
- Bottom decile
- 11
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Novea Portfolio Management LLC has accumulated 20 complaints, placing it #2861 by volume. Its on-time response rate is 80%, the 9th percentile among companies with 100+ complaints.
- #2861
- of 3,843 companies by volume
- 80%
- on time (9th pctile)
- Debt collection
- most-complained product
- 11
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Novea Portfolio Management LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
80% Among the lowest higher than 9% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2015 | 4 |
| 2016 | 4 |
| 2017 | 1 |
| 2018 | 1 |
| 2020 | 2 |
| 2021 | 2 |
| 2022 | 4 |
| 2024 | 1 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Novea Portfolio Management LLC
20 complaints against Novea Portfolio Management LLC appear in the CFPB record, including 0 from the trailing year. The 11 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Disclosure verification of debt" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Novea Portfolio Management LLC's timely response rate stands at 80%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 37.5% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 20% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Novea Portfolio Management LLC have?
20 complaints have been filed against Novea Portfolio Management LLC with the CFPB overall - 0 of them in the past year.
Does Novea Portfolio Management LLC respond to complaints on time?
CFPB complaints against Novea Portfolio Management LLC draw a 80% timely-response rate inside the expected window.
What product generates the most complaints for Novea Portfolio Management LLC?
"Debt collection" draws more CFPB complaints against Novea Portfolio Management LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Novea Portfolio Management LLC?
Consumers most often cite "Disclosure verification of debt" when complaining about Novea Portfolio Management LLC; the full issue list with counts is above.
How do I file a complaint against Novea Portfolio Management LLC?
You can file a complaint against Novea Portfolio Management LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Novea Portfolio Management LLC?
Consumers in 11 states and territories have filed complaints about Novea Portfolio Management LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Novea Portfolio Management LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (37.5% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Novea Portfolio Management LLC have?
20 complaints have been filed against Novea Portfolio Management LLC with the CFPB overall - 0 of them in the past year.
Does Novea Portfolio Management LLC respond to complaints on time?
CFPB complaints against Novea Portfolio Management LLC draw a 80% timely-response rate inside the expected window.
What product generates the most complaints for Novea Portfolio Management LLC?
"Debt collection" draws more CFPB complaints against Novea Portfolio Management LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Novea Portfolio Management LLC?
Consumers most often cite "Disclosure verification of debt" when complaining about Novea Portfolio Management LLC; the full issue list with counts is above.
How do I file a complaint against Novea Portfolio Management LLC?
You can file a complaint against Novea Portfolio Management LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Novea Portfolio Management LLC?
Consumers in 11 states and territories have filed complaints about Novea Portfolio Management LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.