CFPB Consumer Complaint Profile
Ntfn Inc.
Behind the 12 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 3
- Last 12 months
- 50%
- Timely response
- Bottom decile
- 10
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Ntfn Inc. sits at #3492, with 12 complaints logged. Its on-time response rate is 50%, the 3rd percentile among companies with 100+ complaints.
- #3492
- of 3,843 companies by volume
- 50%
- on time (3rd pctile)
- Mortgage
- most-complained product
- 10
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Ntfn Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
50% Among the lowest higher than 3% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 2 |
| 2016 | 3 |
| 2019 | 1 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Ntfn Inc.
12 complaints against Ntfn Inc. appear in the CFPB record, including 3 from the trailing year. The 10 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Inside that category, "Settlement process and costs" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Ntfn Inc.'s timely response rate stands at 50%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 20% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 33.3% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Ntfn Inc. have?
Ntfn Inc. has 12 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.
Does Ntfn Inc. respond to complaints on time?
CFPB complaints against Ntfn Inc. draw a 50% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Ntfn Inc.?
"Mortgage" draws more CFPB complaints against Ntfn Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Ntfn Inc.?
Consumers most often cite "Settlement process and costs" when complaining about Ntfn Inc.; the full issue list with counts is above.
How do I file a complaint against Ntfn Inc.?
You can file a complaint against Ntfn Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Ntfn Inc.?
Consumers in 10 states and territories have filed complaints about Ntfn Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Ntfn Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Ntfn Inc. have?
Ntfn Inc. has 12 total consumer complaints filed with the CFPB, with 3 filed in the last 12 months.
Does Ntfn Inc. respond to complaints on time?
CFPB complaints against Ntfn Inc. draw a 50% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Ntfn Inc.?
"Mortgage" draws more CFPB complaints against Ntfn Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Ntfn Inc.?
Consumers most often cite "Settlement process and costs" when complaining about Ntfn Inc.; the full issue list with counts is above.
How do I file a complaint against Ntfn Inc.?
You can file a complaint against Ntfn Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Ntfn Inc.?
Consumers in 10 states and territories have filed complaints about Ntfn Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.