CFPB Consumer Complaint Profile

Oak Harbor Capital, LLC

What 18 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

18
Total complaints
1
Last 12 months
83.3%
Timely response
5
States affected

The verdict

Oak Harbor Capital, LLC ranks #3008 of 3,848 financial companies by CFPB complaint volume, with 18 complaints on record. It answers 83.3% of complaints on time — below the 93% median for companies with 100+ complaints.

#3008
of 3,848 companies by volume
83.3%
answered on time
Debt collection
most-complained product
5
states with complaints
Oak Harbor Capital, LLC timely response rate 83.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — I do not know 6
Debt collection — Credit card 5
Debt collection — Credit card debt 3
Mortgage — Conventional home mortgage 1
Debt collection — Other (i.e. phone, health club, etc.) 1
Vehicle loan or lease — Loan 1
Mortgage — Home equity loan or line of credit 1

Top Issues

1.Taking/threatening an illegal action 4
2.False statements or representation 4
3.Cont'd attempts collect debt not owed 3
4.Took or threatened to take negative or legal action 2
5.Trouble during payment process 1
6.Attempts to collect debt not owed 1
7.Problems at the end of the loan or lease 1
8.Loan modification,collection,foreclosure 1
9.Disclosure verification of debt 1

Complaints by Year

Year Complaints
2014 2
2015 2
2016 6
2017 2
2018 1
2019 2
2022 1
2025 2

Complaints by State (Top 15)

Texas 14
Florida 1
Oregon 1
Idaho 1
New York 1

Company Responses

Closed with explanation 16
Closed with non-monetary relief 1
Untimely response 1

What the CFPB Complaint Record Shows for Oak Harbor Capital, LLC

The CFPB Consumer Complaint Database has logged 18 complaints against Oak Harbor Capital, LLC overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Taking/threatening an illegal action" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Oak Harbor Capital, LLC's timely response rate stands at 83.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 63.6% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 5.6% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Oak Harbor Capital, LLC have?

Oak Harbor Capital, LLC has 18 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Oak Harbor Capital, LLC respond to complaints on time?

Oak Harbor Capital, LLC has a 83.3% timely response rate to CFPB complaints.

What product generates the most complaints for Oak Harbor Capital, LLC?

The most complained-about product for Oak Harbor Capital, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Oak Harbor Capital, LLC?

The most common issue reported by consumers about Oak Harbor Capital, LLC is "Taking/threatening an illegal action." All complaint issues are listed above with their counts.

How do I file a complaint against Oak Harbor Capital, LLC?

You can file a complaint against Oak Harbor Capital, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Oak Harbor Capital, LLC?

Consumers in 5 states and territories have filed complaints about Oak Harbor Capital, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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