CFPB Consumer Complaint Profile

Oak Harbor Capital, LLC

What 18 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

18
Total complaints
Below average
1
Last 12 months
83.3%
Timely response
Bottom quartile
5
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Oak Harbor Capital, LLC sits at #3004, with 18 complaints logged. It posts a 83.3% on-time response rate, the 11th percentile among companies with 100+ complaints.

#3004
of 3,843 companies by volume
83.3%
on time (11th pctile)
Debt collection
most-complained product
5
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
31/100
Oak Harbor Capital, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 83.3%
Share of complaints answered within the CFPB response window
Dispute Rate F 63.6%
Share of responses the consumer disputed (lower is better)
Relief Rate C+ 5.6%
Share of complaints closed with monetary or non-monetary relief

Oak Harbor Capital, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

83.3% Among the lowest higher than 11% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Oak Harbor Capital, LLC timely response rate 83.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 6
Debt collection - Credit card 5
Debt collection - Credit card debt 3
Mortgage - Conventional home mortgage 1
Debt collection - Other (i.e. phone, health club, etc.) 1
Vehicle loan or lease - Loan 1
Mortgage - Home equity loan or line of credit 1

Top Issues

1.Taking/threatening an illegal action 4
2.False statements or representation 4
3.Cont'd attempts collect debt not owed 3
4.Took or threatened to take negative or legal action 2
5.Trouble during payment process 1
6.Attempts to collect debt not owed 1
7.Problems at the end of the loan or lease 1
8.Loan modification,collection,foreclosure 1
9.Disclosure verification of debt 1

Complaints by Year

Year Complaints
2014 2
2015 2
2016 6
2017 2
2018 1
2019 2
2022 1
2025 2

Complaints by State (Top 15)

Texas 14
Florida 1
Oregon 1
Idaho 1
New York 1

Company Responses

Closed with explanation 16
Closed with non-monetary relief 1
Untimely response 1

What the CFPB Complaint Record Shows for Oak Harbor Capital, LLC

The CFPB Consumer Complaint Database has logged 18 complaints against Oak Harbor Capital, LLC overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Taking/threatening an illegal action," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Oak Harbor Capital, LLC draw a 83.3% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 63.6% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 5.6% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Oak Harbor Capital, LLC have?

The CFPB has logged 18 complaints against Oak Harbor Capital, LLC to date, of which 1 came in over the last 12 months.

Does Oak Harbor Capital, LLC respond to complaints on time?

Oak Harbor Capital, LLC's CFPB timely-response rate is 83.3%.

What product generates the most complaints for Oak Harbor Capital, LLC?

Among all products tied to Oak Harbor Capital, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Oak Harbor Capital, LLC?

"Taking/threatening an illegal action" is the single most frequently cited issue in complaints against Oak Harbor Capital, LLC - see all issues and counts above.

How do I file a complaint against Oak Harbor Capital, LLC?

You can file a complaint against Oak Harbor Capital, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Oak Harbor Capital, LLC?

Oak Harbor Capital, LLC has drawn CFPB complaints from 5 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Oak Harbor Capital, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (63.6% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Oak Harbor Capital, LLC have?

The CFPB has logged 18 complaints against Oak Harbor Capital, LLC to date, of which 1 came in over the last 12 months.

Does Oak Harbor Capital, LLC respond to complaints on time?

Oak Harbor Capital, LLC's CFPB timely-response rate is 83.3%.

What product generates the most complaints for Oak Harbor Capital, LLC?

Among all products tied to Oak Harbor Capital, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Oak Harbor Capital, LLC?

"Taking/threatening an illegal action" is the single most frequently cited issue in complaints against Oak Harbor Capital, LLC - see all issues and counts above.

How do I file a complaint against Oak Harbor Capital, LLC?

You can file a complaint against Oak Harbor Capital, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Oak Harbor Capital, LLC?

Oak Harbor Capital, LLC has drawn CFPB complaints from 5 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Oak Harbor Capital, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.