CFPB Consumer Complaint Profile

Olympus1 LLC

What 32 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

32
Total complaints
25
Last 12 months
100%
Timely response
10
States affected

The verdict

Olympus1 LLC ranks #2273 of 3,848 financial companies by CFPB complaint volume, with 32 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#2273
of 3,848 companies by volume
100%
answered on time
Debt or credit manag…
most-complained product
10
states with complaints
Olympus1 LLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt or credit management — Debt settlement 26
Debt or credit management — Credit repair services 4
Debt collection — Credit card debt 1
Credit reporting or other personal consumer reports — Credit reporting 1

Top Issues

1.Didn't provide services promised 13
2.Charged upfront or unexpected fees 6
3.Unauthorized withdrawals or charges 5
4.Problem with customer service 3
5.Confusing or missing disclosures 3
6.Attempts to collect debt not owed 1
7.Unable to get your credit report or credit score 1

Complaints by Year

Year Complaints
2024 3
2025 23
2026 6

Complaints by State (Top 15)

California 8
New York 5
Florida 5
Texas 4
North Carolina 3
Missouri 2
Alabama 2
Arizona 1
Illinois 1
New Mexico 1

Company Responses

Closed with explanation 31
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Olympus1 LLC

The CFPB Consumer Complaint Database has logged 32 complaints against Olympus1 LLC overall, with 25 of those filed in the trailing 12 months. Reports have come from consumers in 10 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt or credit management," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Didn't provide services promised" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Olympus1 LLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 3.1% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Olympus1 LLC have?

Olympus1 LLC has 32 total consumer complaints filed with the CFPB, with 25 filed in the last 12 months.

Does Olympus1 LLC respond to complaints on time?

Olympus1 LLC has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Olympus1 LLC?

The most complained-about product for Olympus1 LLC is "Debt or credit management." You can view the full product breakdown on this page.

What is the most common complaint issue with Olympus1 LLC?

The most common issue reported by consumers about Olympus1 LLC is "Didn't provide services promised." All complaint issues are listed above with their counts.

How do I file a complaint against Olympus1 LLC?

You can file a complaint against Olympus1 LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Olympus1 LLC?

Consumers in 10 states and territories have filed complaints about Olympus1 LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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