CFPB Consumer Complaint Profile
Olympus1 LLC
What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 32
- Total complaints
- Mid-range
- 25
- Last 12 months
- 100%
- Timely response
- Top decile
- 10
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Olympus1 LLC sits at #2270. For answering complaints on time it stands at the 86th percentile in the 100+ complaint peer group.
- Debt or credit manag…
- most-complained product
- CA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Olympus1 LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 3 in 2024 to 23 in 2025 (2024 → 2025).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2024 | 3 |
| 2025 | 23 |
| 2026year in progress | 6 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Olympus1 LLC
In the CFPB record, Olympus1 LLC has a geographically concentrated complaint footprint. The single largest complaint category is "Debt or credit management," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Didn't provide services promised" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Also handles Debt or credit management
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Olympus1 LLC have?
32 complaints have been filed against Olympus1 LLC with the CFPB overall - 25 of them in the past year.
Does Olympus1 LLC respond to complaints on time?
Olympus1 LLC has a 100% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Olympus1 LLC?
"Debt or credit management" draws more CFPB complaints against Olympus1 LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Olympus1 LLC?
"Didn't provide services promised" is the single most frequently cited issue in complaints against Olympus1 LLC - see all issues and counts above.
How do I file a complaint against Olympus1 LLC?
You can file a complaint against Olympus1 LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Olympus1 LLC?
Olympus1 LLC has drawn CFPB complaints from 10 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.