CFPB Consumer Complaint Profile

Omega RMS, LLC

Behind the 406 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

406
Total complaints
Above average
107
Last 12 months
91.1%
Timely response
Bottom quartile
42
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Omega RMS, LLC sits at #566, with 406 complaints logged. On-time replies land at 91.1%, the 19th percentile for the 100+ complaint peer group.

#566
of 3,843 companies by volume
91.1%
on time (19th pctile)
Debt collection
most-complained product
42
states with complaints
F
PlainCredit Trust Score
36/100
Omega RMS, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 91.1%
Share of complaints answered within the CFPB response window
Dispute Rate F 22.9%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.2%
Share of complaints closed with monetary or non-monetary relief

Omega RMS, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

91.1% Among the lowest higher than 19% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 77 in 2024 to 106 in 2025 (2024 → 2025).

See the full year-over-year release diff

Omega RMS, LLC timely response rate 91.1%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 132
Debt collection - Other debt 108
Credit reporting or other personal consumer reports - Credit reporting 56
Debt collection - Other (i.e. phone, health club, etc.) 30
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 28
Debt collection - Medical debt 18
Debt collection - Private student loan debt 8
Debt collection - Credit card debt 6
Debt collection - Telecommunications debt 3
Consumer Loan - Installment loan 2

Top Issues

1.Attempts to collect debt not owed 109
2.Written notification about debt 65
3.Incorrect information on your report 41
4.False statements or representation 38
5.Took or threatened to take negative or legal action 31
6.Cont'd attempts collect debt not owed 28
7.Communication tactics 24
8.Improper use of your report 22
9.Problem with a company's investigation into an existing problem 14
10.Problem with a credit reporting company's investigation into an existing problem 8

Complaints by Year

Year Complaints
2013 3
2014 9
2015 13
2016 16
2017 31
2018 23
2019 20
2020 11
2021 15
2022 22
2023 36
2024 77
2025 106
2026year in progress 24

Complaints by State (Top 15)

Florida 64
Texas 38
California 36
Georgia 34
New York 29
Illinois 20
Pennsylvania 19
Virginia 11
Nevada 11
Michigan 11
Alabama 10
North Carolina 10
Arizona 9
Maryland 8
New Jersey 8

Company Responses

Closed with explanation 399
In progress 4
Closed 2
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Omega RMS, LLC

Omega RMS, LLC carries 406 complaints in the CFPB's database, 107 of them filed within the past 12 months. Consumers spanning 42 states and territories have weighed in, giving this a nationwide footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Omega RMS, LLC's timely response rate stands at 91.1%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 22.9% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0.2% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Omega RMS, LLC have?

The CFPB has logged 406 complaints against Omega RMS, LLC to date, of which 107 came in over the last 12 months.

Does Omega RMS, LLC respond to complaints on time?

Omega RMS, LLC's CFPB timely-response rate is 91.1%.

What product generates the most complaints for Omega RMS, LLC?

The most complained-about product for Omega RMS, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Omega RMS, LLC?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Omega RMS, LLC - see all issues and counts above.

How do I file a complaint against Omega RMS, LLC?

You can file a complaint against Omega RMS, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Omega RMS, LLC?

Consumers in 42 states and territories have filed complaints about Omega RMS, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Omega RMS, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026