CFPB Consumer Complaint Profile
PACE Funding Group, LLC
What 28 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 28
- Total complaints
- Mid-range
- 11
- Last 12 months
- 92.9%
- Timely response
- Bottom quartile
- 2
- States affected
The verdict
28 CFPB complaints put PACE Funding Group, LLC at #2422 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 92.9%, the 23rd percentile for the 100+ complaint peer group.
- #2422
- of 3,843 companies by volume
- 92.9%
- on time (23rd pctile)
- Mortgage
- most-complained product
- 2
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
PACE Funding Group, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
92.9% Among the lowest higher than 23% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2020 | 6 |
| 2021 | 2 |
| 2022 | 2 |
| 2023 | 3 |
| 2024 | 4 |
| 2025 | 8 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for PACE Funding Group, LLC
The CFPB Consumer Complaint Database has logged 28 complaints against PACE Funding Group, LLC overall, with 11 of those filed in the trailing 12 months. Reports have come from consumers in 2 states and territories, making this a geographically concentrated complaint footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.
PACE Funding Group, LLC's timely response rate stands at 92.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Among resolved complaints, 3.6% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does PACE Funding Group, LLC have?
28 complaints have been filed against PACE Funding Group, LLC with the CFPB overall - 11 of them in the past year.
Does PACE Funding Group, LLC respond to complaints on time?
PACE Funding Group, LLC's CFPB timely-response rate is 92.9%.
What product generates the most complaints for PACE Funding Group, LLC?
The most complained-about product for PACE Funding Group, LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with PACE Funding Group, LLC?
"Trouble during payment process" is the single most frequently cited issue in complaints against PACE Funding Group, LLC - see all issues and counts above.
How do I file a complaint against PACE Funding Group, LLC?
You can file a complaint against PACE Funding Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about PACE Funding Group, LLC?
The CFPB has recorded complaints against PACE Funding Group, LLC from 2 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does PACE Funding Group, LLC have?
28 complaints have been filed against PACE Funding Group, LLC with the CFPB overall - 11 of them in the past year.
Does PACE Funding Group, LLC respond to complaints on time?
PACE Funding Group, LLC's CFPB timely-response rate is 92.9%.
What product generates the most complaints for PACE Funding Group, LLC?
The most complained-about product for PACE Funding Group, LLC is "Mortgage." You can view the full product breakdown on this page.
What is the most common complaint issue with PACE Funding Group, LLC?
"Trouble during payment process" is the single most frequently cited issue in complaints against PACE Funding Group, LLC - see all issues and counts above.
How do I file a complaint against PACE Funding Group, LLC?
You can file a complaint against PACE Funding Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about PACE Funding Group, LLC?
The CFPB has recorded complaints against PACE Funding Group, LLC from 2 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.