CFPB Consumer Complaint Profile

Palisade Legal Group, PLLC

What 22 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

22
Total complaints
Mid-range
11
Last 12 months
100%
Timely response
Top decile
11
States affected

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The verdict

Palisade Legal Group, PLLC ranks #2732 of 3,843 financial companies by CFPB complaint volume, with 22 complaints on record. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.

#2732
of 3,843 companies by volume
100%
on time (86th pctile)
Debt or credit manag…
most-complained product
11
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

A
PlainCredit Trust Score
88/100
Palisade Legal Group, PLLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate A 18.2%
Share of complaints closed with monetary or non-monetary relief

Palisade Legal Group, PLLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Palisade Legal Group, PLLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt or credit management - Debt settlement 19
Credit card - General-purpose credit card or charge card 1
Credit reporting, credit repair services, or other personal consumer reports - Credit repair services 1
Debt or credit management - Credit repair services 1

Top Issues

1.Didn't provide services promised 10
2.Charged upfront or unexpected fees 5
3.Confusing or misleading advertising or marketing 3
4.Confusing or missing disclosures 1
5.Problem when making payments 1
6.Problem with customer service 1
7.Fraud or scam 1

Complaints by Year

Year Complaints
2023 3
2024 6
2025 10
2026year in progress 3

Complaints by State (Top 15)

New Jersey 4
Colorado 4
Virginia 2
Georgia 2
Nevada 2
Texas 2
Illinois 2
Rhode Island 1
New Hampshire 1
Ohio 1
Pennsylvania 1

Company Responses

Closed with explanation 16
Closed with monetary relief 2
Closed with non-monetary relief 2
In progress 2

What the CFPB Complaint Record Shows for Palisade Legal Group, PLLC

Palisade Legal Group, PLLC carries 22 complaints in the CFPB's database, 11 of them filed within the past 12 months. Consumers spanning 11 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt or credit management," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Didn't provide services promised" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Within the Bureau's 15-day response window, Palisade Legal Group, PLLC posts a 100% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 18.2% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Palisade Legal Group, PLLC have?

The CFPB has logged 22 complaints against Palisade Legal Group, PLLC to date, of which 11 came in over the last 12 months.

Does Palisade Legal Group, PLLC respond to complaints on time?

Palisade Legal Group, PLLC's CFPB timely-response rate is 100%. This is considered excellent.

What product generates the most complaints for Palisade Legal Group, PLLC?

Among all products tied to Palisade Legal Group, PLLC, "Debt or credit management" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Palisade Legal Group, PLLC?

"Didn't provide services promised" is the single most frequently cited issue in complaints against Palisade Legal Group, PLLC - see all issues and counts above.

How do I file a complaint against Palisade Legal Group, PLLC?

You can file a complaint against Palisade Legal Group, PLLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Palisade Legal Group, PLLC?

Consumers in 11 states and territories have filed complaints about Palisade Legal Group, PLLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Also handles Debt or credit management

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Palisade Legal Group, PLLC have?

The CFPB has logged 22 complaints against Palisade Legal Group, PLLC to date, of which 11 came in over the last 12 months.

Does Palisade Legal Group, PLLC respond to complaints on time?

Palisade Legal Group, PLLC's CFPB timely-response rate is 100%. This is considered excellent.

What product generates the most complaints for Palisade Legal Group, PLLC?

Among all products tied to Palisade Legal Group, PLLC, "Debt or credit management" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Palisade Legal Group, PLLC?

"Didn't provide services promised" is the single most frequently cited issue in complaints against Palisade Legal Group, PLLC - see all issues and counts above.

How do I file a complaint against Palisade Legal Group, PLLC?

You can file a complaint against Palisade Legal Group, PLLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Palisade Legal Group, PLLC?

Consumers in 11 states and territories have filed complaints about Palisade Legal Group, PLLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Palisade Legal Group, PLLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.