CFPB Consumer Complaint Profile
Panorama Mortgage Group, LLC
Behind the 69 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 69
- Total complaints
- Mid-range
- 6
- Last 12 months
- 69.6%
- Timely response
- Bottom decile
- 21
- States affected
The verdict
69 CFPB complaints put Panorama Mortgage Group, LLC at #1570 out of 3,843 financial companies ranked by complaint volume. Its on-time response rate is 69.6%, the 6th percentile among companies with 100+ complaints.
- #1570
- of 3,843 companies by volume
- 69.6%
- on time (6th pctile)
- Mortgage
- most-complained product
- 21
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Panorama Mortgage Group, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
69.6% Among the lowest higher than 6% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 1 |
| 2013 | 1 |
| 2014 | 3 |
| 2015 | 2 |
| 2016 | 3 |
| 2017 | 6 |
| 2018 | 7 |
| 2019 | 4 |
| 2020 | 8 |
| 2021 | 1 |
| 2022 | 3 |
| 2023 | 9 |
| 2024 | 14 |
| 2025 | 6 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Panorama Mortgage Group, LLC
The CFPB Consumer Complaint Database has logged 69 complaints against Panorama Mortgage Group, LLC overall, with 6 of those filed in the trailing 12 months. Reports have come from consumers in 21 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Panorama Mortgage Group, LLC posts a 69.6% reply rate on forwarded complaints. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 20% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 8.7%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Panorama Mortgage Group, LLC have?
Panorama Mortgage Group, LLC has 69 total consumer complaints filed with the CFPB, with 6 filed in the last 12 months.
Does Panorama Mortgage Group, LLC respond to complaints on time?
Panorama Mortgage Group, LLC has a 69.6% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Panorama Mortgage Group, LLC?
"Mortgage" draws more CFPB complaints against Panorama Mortgage Group, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Panorama Mortgage Group, LLC?
Consumers most often cite "Trouble during payment process" when complaining about Panorama Mortgage Group, LLC; the full issue list with counts is above.
How do I file a complaint against Panorama Mortgage Group, LLC?
You can file a complaint against Panorama Mortgage Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Panorama Mortgage Group, LLC?
Consumers in 21 states and territories have filed complaints about Panorama Mortgage Group, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Panorama Mortgage Group, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (20% here).
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Panorama Mortgage Group, LLC have?
Panorama Mortgage Group, LLC has 69 total consumer complaints filed with the CFPB, with 6 filed in the last 12 months.
Does Panorama Mortgage Group, LLC respond to complaints on time?
Panorama Mortgage Group, LLC has a 69.6% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Panorama Mortgage Group, LLC?
"Mortgage" draws more CFPB complaints against Panorama Mortgage Group, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Panorama Mortgage Group, LLC?
Consumers most often cite "Trouble during payment process" when complaining about Panorama Mortgage Group, LLC; the full issue list with counts is above.
How do I file a complaint against Panorama Mortgage Group, LLC?
You can file a complaint against Panorama Mortgage Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Panorama Mortgage Group, LLC?
Consumers in 21 states and territories have filed complaints about Panorama Mortgage Group, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.