CFPB Consumer Complaint Profile

Pono Ventures Inc.

Consumers have filed 10 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

10
Total complaints
Below average
0
Last 12 months
90%
Timely response
Bottom quartile
7
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Pono Ventures Inc. has accumulated 10 complaints, placing it #3715 by volume. Its on-time response rate is 90%, the 18th percentile among companies with 100+ complaints.

#3715
of 3,843 companies by volume
90%
on time (18th pctile)
Debt collection
most-complained product
7
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
20/100
Pono Ventures Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 90.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 100.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Pono Ventures Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

90% Among the lowest higher than 18% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Pono Ventures Inc. timely response rate 90.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 3
Debt collection - I do not know 2
Debt collection - Payday loan debt 2
Debt collection - Payday loan 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Debt collection - Medical debt 1

Top Issues

1.Attempts to collect debt not owed 2
2.Threatened to contact someone or share information improperly 1
3.Took or threatened to take negative or legal action 1
4.Written notification about debt 1
5.False statements or representation 1
6.Disclosure verification of debt 1
7.Cont'd attempts collect debt not owed 1
8.Problem with a credit reporting company's investigation into an existing problem 1
9.Communication tactics 1

Complaints by Year

Year Complaints
2014 1
2016 1
2017 3
2018 3
2019 2

Complaints by State (Top 15)

Hawaii 3
Texas 2
Alabama 1
Nevada 1
Oregon 1
Illinois 1
California 1

Company Responses

Closed with explanation 10

What the CFPB Complaint Record Shows for Pono Ventures Inc.

10 complaints against Pono Ventures Inc. appear in the CFPB record, including 0 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against Pono Ventures Inc. draw a 90% reply rate inside the Bureau's 15-day window. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 100% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Pono Ventures Inc. have?

The CFPB has logged 10 complaints against Pono Ventures Inc. to date, of which 0 came in over the last 12 months.

Does Pono Ventures Inc. respond to complaints on time?

Pono Ventures Inc.'s CFPB timely-response rate is 90%.

What product generates the most complaints for Pono Ventures Inc.?

"Debt collection" draws more CFPB complaints against Pono Ventures Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Pono Ventures Inc.?

The most common issue reported by consumers about Pono Ventures Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Pono Ventures Inc.?

You can file a complaint against Pono Ventures Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Pono Ventures Inc.?

Consumers in 7 states and territories have filed complaints about Pono Ventures Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Pono Ventures Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Pono Ventures Inc. have?

The CFPB has logged 10 complaints against Pono Ventures Inc. to date, of which 0 came in over the last 12 months.

Does Pono Ventures Inc. respond to complaints on time?

Pono Ventures Inc.'s CFPB timely-response rate is 90%.

What product generates the most complaints for Pono Ventures Inc.?

"Debt collection" draws more CFPB complaints against Pono Ventures Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with Pono Ventures Inc.?

The most common issue reported by consumers about Pono Ventures Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Pono Ventures Inc.?

You can file a complaint against Pono Ventures Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Pono Ventures Inc.?

Consumers in 7 states and territories have filed complaints about Pono Ventures Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Pono Ventures Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.