CFPB Consumer Complaint Profile

Prestige Financial Services Inc

What 832 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

832
Total complaints
0
Last 12 months
98.9%
Timely response
41
States affected

The verdict

Prestige Financial Services Inc ranks #369 of 3,848 financial companies by CFPB complaint volume, with 832 complaints on record. It answers 98.9% of complaints on time — above the 93% median for companies with 100+ complaints.

#369
of 3,848 companies by volume
98.9%
answered on time
Credit reporting, cr…
most-complained product
41
states with complaints
Prestige Financial Services Inc timely response rate 98.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 260
Vehicle loan or lease — Loan 239
Consumer Loan — Vehicle loan 144
Debt collection — Auto debt 77
Debt collection — Auto 32
Credit reporting or other personal consumer reports — Credit reporting 29
Debt collection — I do not know 15
Vehicle loan or lease — Lease 8
Debt collection — Other debt 5
Consumer Loan — Installment loan 5

Top Issues

1.Managing the loan or lease 156
2.Incorrect information on your report 139
3.Improper use of your report 120
4.Struggling to pay your loan 82
5.Problems when you are unable to pay 77
6.Problem with a credit reporting company's investigation into an existing problem 48
7.Attempts to collect debt not owed 40
8.Communication tactics 35
9.Getting a loan or lease 22
10.Problems at the end of the loan or lease 19

Complaints by Year

Year Complaints
2013 24
2014 40
2015 51
2016 53
2017 111
2018 90
2019 91
2020 72
2021 82
2022 84
2023 134

Complaints by State (Top 15)

Texas 104
Illinois 101
Georgia 70
Arizona 57
Maryland 55
Virginia 50
Ohio 40
California 39
Colorado 25
Alabama 23
Washington 22
Utah 21
Indiana 19
Missouri 17
Pennsylvania 17

Company Responses

Closed with explanation 781
Closed with monetary relief 39
Closed with non-monetary relief 12

What the CFPB Complaint Record Shows for Prestige Financial Services Inc

The CFPB Consumer Complaint Database has logged 832 complaints against Prestige Financial Services Inc overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 41 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Credit reporting, credit repair services, or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Managing the loan or lease" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Prestige Financial Services Inc's timely response rate stands at 98.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 15.6% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 6.1% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Prestige Financial Services Inc have?

Prestige Financial Services Inc has 832 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Prestige Financial Services Inc respond to complaints on time?

Prestige Financial Services Inc has a 98.9% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Prestige Financial Services Inc?

The most complained-about product for Prestige Financial Services Inc is "Credit reporting, credit repair services, or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Prestige Financial Services Inc?

The most common issue reported by consumers about Prestige Financial Services Inc is "Managing the loan or lease." All complaint issues are listed above with their counts.

How do I file a complaint against Prestige Financial Services Inc?

You can file a complaint against Prestige Financial Services Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Prestige Financial Services Inc?

Consumers in 41 states and territories have filed complaints about Prestige Financial Services Inc with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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