CFPB Consumer Complaint Profile

Ralis Services Corporation

Behind the 27 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

27
Total complaints
Mid-range
0
Last 12 months
100%
Timely response
Top decile
1
States affected

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The verdict

27 CFPB complaints put Ralis Services Corporation at #2473 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.

#2473
of 3,843 companies by volume
100%
on time (86th pctile)
Mortgage
most-complained product
1
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

C
PlainCredit Trust Score
56/100
Ralis Services Corporation · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Ralis Services Corporation vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2020 to 2021 complete years

  • Annual CFPB complaint volume moved from 21 in 2020 to 5 in 2021 (2020 → 2021).

See the full year-over-year release diff

Ralis Services Corporation timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 25
Payday loan, title loan, or personal loan - Installment loan 1
Mortgage - Other type of mortgage 1

Top Issues

1.Applying for a mortgage or refinancing an existing mortgage 16
2.Closing on a mortgage 9
3.Trouble during payment process 1
4.Getting the loan 1

Complaints by Year

Year Complaints
2019 1
2020 21
2021 5

Complaints by State (Top 15)

California 27

Company Responses

Closed with explanation 27

What the CFPB Complaint Record Shows for Ralis Services Corporation

Ralis Services Corporation carries 27 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 1 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Applying for a mortgage or refinancing an existing mortgage" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Ralis Services Corporation's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Ralis Services Corporation have?

Ralis Services Corporation has 27 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Ralis Services Corporation respond to complaints on time?

Ralis Services Corporation has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Ralis Services Corporation?

"Mortgage" draws more CFPB complaints against Ralis Services Corporation than any other product - see the full breakdown above.

What is the most common complaint issue with Ralis Services Corporation?

The most common issue reported by consumers about Ralis Services Corporation is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.

How do I file a complaint against Ralis Services Corporation?

You can file a complaint against Ralis Services Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

Frequently Asked Questions

How many CFPB complaints does Ralis Services Corporation have?

Ralis Services Corporation has 27 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Ralis Services Corporation respond to complaints on time?

Ralis Services Corporation has a 100% timely response rate to CFPB complaints. That is a strong response record by CFPB standards.

What product generates the most complaints for Ralis Services Corporation?

"Mortgage" draws more CFPB complaints against Ralis Services Corporation than any other product - see the full breakdown above.

What is the most common complaint issue with Ralis Services Corporation?

The most common issue reported by consumers about Ralis Services Corporation is "Applying for a mortgage or refinancing an existing mortgage." All complaint issues are listed above with their counts.

How do I file a complaint against Ralis Services Corporation?

You can file a complaint against Ralis Services Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

Ralis Services Corporation's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.