CFPB Consumer Complaint Profile
Real Estate Equity Exchange, Inc. d/b/a Unison
Behind the 14 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 14
- Total complaints
- Below average
- 3
- Last 12 months
- 100%
- Timely response
- Top decile
- 8
- States affected
The verdict
Real Estate Equity Exchange, Inc. d/b/a Unison ranks #3314 of 3,843 financial companies by CFPB complaint volume, with 14 complaints on record. On-time replies land at 100%, the 86th percentile for the 100+ complaint peer group.
- #3314
- of 3,843 companies by volume
- 100%
- on time (86th pctile)
- Mortgage
- most-complained product
- 8
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Real Estate Equity Exchange, Inc. d/b/a Unison vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
100% Top 14% higher than 86% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 1 |
| 2023 | 4 |
| 2024 | 4 |
| 2025 | 3 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Real Estate Equity Exchange, Inc. d/b/a Unison
Real Estate Equity Exchange, Inc. d/b/a Unison carries 14 complaints in the CFPB's database, 3 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Trouble during payment process," a reasonable starting point for understanding recurring friction.
Within the Bureau's 15-day response window, Real Estate Equity Exchange, Inc. d/b/a Unison posts a 100% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 7.1% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Real Estate Equity Exchange, Inc. d/b/a Unison have?
The CFPB has logged 14 complaints against Real Estate Equity Exchange, Inc. d/b/a Unison to date, of which 3 came in over the last 12 months.
Does Real Estate Equity Exchange, Inc. d/b/a Unison respond to complaints on time?
Real Estate Equity Exchange, Inc. d/b/a Unison's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Real Estate Equity Exchange, Inc. d/b/a Unison?
"Mortgage" draws more CFPB complaints against Real Estate Equity Exchange, Inc. d/b/a Unison than any other product - see the full breakdown above.
What is the most common complaint issue with Real Estate Equity Exchange, Inc. d/b/a Unison?
Consumers most often cite "Trouble during payment process" when complaining about Real Estate Equity Exchange, Inc. d/b/a Unison; the full issue list with counts is above.
How do I file a complaint against Real Estate Equity Exchange, Inc. d/b/a Unison?
You can file a complaint against Real Estate Equity Exchange, Inc. d/b/a Unison directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Real Estate Equity Exchange, Inc. d/b/a Unison?
The CFPB has recorded complaints against Real Estate Equity Exchange, Inc. d/b/a Unison from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Real Estate Equity Exchange, Inc. d/b/a Unison have?
The CFPB has logged 14 complaints against Real Estate Equity Exchange, Inc. d/b/a Unison to date, of which 3 came in over the last 12 months.
Does Real Estate Equity Exchange, Inc. d/b/a Unison respond to complaints on time?
Real Estate Equity Exchange, Inc. d/b/a Unison's CFPB timely-response rate is 100%. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Real Estate Equity Exchange, Inc. d/b/a Unison?
"Mortgage" draws more CFPB complaints against Real Estate Equity Exchange, Inc. d/b/a Unison than any other product - see the full breakdown above.
What is the most common complaint issue with Real Estate Equity Exchange, Inc. d/b/a Unison?
Consumers most often cite "Trouble during payment process" when complaining about Real Estate Equity Exchange, Inc. d/b/a Unison; the full issue list with counts is above.
How do I file a complaint against Real Estate Equity Exchange, Inc. d/b/a Unison?
You can file a complaint against Real Estate Equity Exchange, Inc. d/b/a Unison directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Real Estate Equity Exchange, Inc. d/b/a Unison?
The CFPB has recorded complaints against Real Estate Equity Exchange, Inc. d/b/a Unison from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.