CFPB Consumer Complaint Profile

Receivable Collection Services, LLC

99 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

99
Total complaints
Mid-range
16
Last 12 months
79.8%
Timely response
Bottom decile
10
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Receivable Collection Services, LLC has accumulated 99 complaints, placing it #1336 by volume. Its on-time response rate is 79.8%, the 9th percentile among companies with 100+ complaints.

#1336
of 3,843 companies by volume
79.8%
on time (9th pctile)
Debt collection
most-complained product
10
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
21/100
Receivable Collection Services, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 79.8%
Share of complaints answered within the CFPB response window
Dispute Rate F 25.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Receivable Collection Services, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

79.8% Among the lowest higher than 9% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Receivable Collection Services, LLC timely response rate 79.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 32
Debt collection - I do not know 30
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 11
Debt collection - Other debt 8
Debt collection - Private student loan debt 5
Credit reporting or other personal consumer reports - Credit reporting 4
Debt collection - Credit card debt 4
Debt collection - Auto debt 2
Debt collection - Medical 1
Student loan - Federal student loan servicing 1

Top Issues

1.Attempts to collect debt not owed 35
2.Written notification about debt 27
3.False statements or representation 12
4.Incorrect information on your report 7
5.Improper use of your report 5
6.Took or threatened to take negative or legal action 4
7.Cont'd attempts collect debt not owed 3
8.Problem with a credit reporting company's investigation into an existing problem 2
9.Threatened to contact someone or share information improperly 2
10.Dealing with your lender or servicer 1

Complaints by Year

Year Complaints
2016 2
2017 3
2018 5
2019 1
2020 22
2021 19
2022 8
2023 11
2024 11
2025 14
2026year in progress 3

Complaints by State (Top 15)

New York 67
New Jersey 22
Texas 2
Virginia 2
Tennessee 1
Florida 1
Connecticut 1
New Hampshire 1
Georgia 1
North Carolina 1

Company Responses

Closed with explanation 99

What the CFPB Complaint Record Shows for Receivable Collection Services, LLC

99 complaints against Receivable Collection Services, LLC appear in the CFPB record, including 16 from the trailing year. The 10 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Receivable Collection Services, LLC posts a 79.8% reply rate on forwarded complaints. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 25% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Receivable Collection Services, LLC have?

Receivable Collection Services, LLC has 99 total consumer complaints filed with the CFPB, with 16 filed in the last 12 months.

Does Receivable Collection Services, LLC respond to complaints on time?

Receivable Collection Services, LLC's CFPB timely-response rate is 79.8%. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Receivable Collection Services, LLC?

"Debt collection" draws more CFPB complaints against Receivable Collection Services, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Receivable Collection Services, LLC?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Receivable Collection Services, LLC - see all issues and counts above.

How do I file a complaint against Receivable Collection Services, LLC?

You can file a complaint against Receivable Collection Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Receivable Collection Services, LLC?

Receivable Collection Services, LLC has drawn CFPB complaints from 10 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Receivable Collection Services, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Receivable Collection Services, LLC have?

Receivable Collection Services, LLC has 99 total consumer complaints filed with the CFPB, with 16 filed in the last 12 months.

Does Receivable Collection Services, LLC respond to complaints on time?

Receivable Collection Services, LLC's CFPB timely-response rate is 79.8%. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Receivable Collection Services, LLC?

"Debt collection" draws more CFPB complaints against Receivable Collection Services, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Receivable Collection Services, LLC?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Receivable Collection Services, LLC - see all issues and counts above.

How do I file a complaint against Receivable Collection Services, LLC?

You can file a complaint against Receivable Collection Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Receivable Collection Services, LLC?

Receivable Collection Services, LLC has drawn CFPB complaints from 10 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Receivable Collection Services, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.