CFPB Consumer Complaint Profile

Receivable Recovery Services, LLC

Behind the 241 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

241
Total complaints
11
Last 12 months
94.6%
Timely response
21
States affected

The verdict

241 CFPB complaints put Receivable Recovery Services, LLC at #810 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 94.6%, ahead of the 93% median among companies with 100+ complaints.

#810
of 3,848 companies by volume
94.6%
answered on time
Debt collection
most-complained product
21
states with complaints
Receivable Recovery Services, LLC timely response rate 94.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 87
Debt collection - I do not know 49
Debt collection - Medical 44
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 34
Debt collection - Other debt 13
Credit reporting or other personal consumer reports - Credit reporting 6
Debt collection - Other (i.e. phone, health club, etc.) 4
Debt collection - Credit card debt 3
Consumer Loan - Installment loan 1

Top Issues

1.Attempts to collect debt not owed 60
2.Written notification about debt 52
3.Cont'd attempts collect debt not owed 34
4.Incorrect information on your report 23
5.False statements or representation 16
6.Disclosure verification of debt 15
7.Communication tactics 11
8.Problem with a credit reporting company's investigation into an existing problem 11
9.Took or threatened to take negative or legal action 7
10.Improper use of your report 6

Complaints by Year

Year Complaints
2013 2
2014 9
2015 32
2016 20
2017 27
2018 25
2019 21
2020 23
2021 22
2022 18
2023 12
2024 14
2025 16

Complaints by State (Top 15)

Louisiana 102
Florida 37
Texas 21
Georgia 17
South Carolina 15
Pennsylvania 10
Mississippi 8
Alabama 6
Arkansas 4
California 3
Michigan 3
Ohio 3
Virginia 3
New York 2
Maryland 1

Company Responses

Closed with explanation 235
Closed 5
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Receivable Recovery Services, LLC

Receivable Recovery Services, LLC carries 241 complaints in the CFPB's database, 11 of them filed within the past 12 months. Consumers spanning 21 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Receivable Recovery Services, LLC's timely response rate stands at 94.6%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. The company's response was formally disputed in 22.7% of resolved cases, indicating how frequently the initial fix fell short. 0.4% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Receivable Recovery Services, LLC have?

Receivable Recovery Services, LLC has 241 total consumer complaints filed with the CFPB, with 11 filed in the last 12 months.

Does Receivable Recovery Services, LLC respond to complaints on time?

94.6% of the CFPB complaints against Receivable Recovery Services, LLC get a response within the expected window.

What product generates the most complaints for Receivable Recovery Services, LLC?

"Debt collection" draws more CFPB complaints against Receivable Recovery Services, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Receivable Recovery Services, LLC?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Receivable Recovery Services, LLC; the full issue list with counts is above.

How do I file a complaint against Receivable Recovery Services, LLC?

You can file a complaint against Receivable Recovery Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Receivable Recovery Services, LLC?

Receivable Recovery Services, LLC has drawn CFPB complaints from 21 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.