CFPB Consumer Complaint Profile

Recovery Management Solutions LLC

Behind the 77 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

77
Total complaints
Mid-range
19
Last 12 months
98.7%
Timely response
Above median
30
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Recovery Management Solutions LLC has accumulated 77 complaints, placing it #1492 by volume. On-time replies land at 98.7%, the 56th percentile for the 100+ complaint peer group.

#1492
of 3,843 companies by volume
98.7%
on time (56th pctile)
Debt collection
most-complained product
30
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
31/100
Recovery Management Solutions LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B- 98.7%
Share of complaints answered within the CFPB response window
Dispute Rate F 100.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Recovery Management Solutions LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

98.7% Higher than most higher than 56% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Recovery Management Solutions LLC timely response rate 98.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 34
Debt collection - Other debt 16
Debt collection - Credit card debt 10
Debt collection - Payday loan debt 6
Credit reporting or other personal consumer reports - Credit reporting 3
Debt collection - Private student loan debt 2
Payday loan, title loan, or personal loan - Installment loan 1
Debt collection - Medical debt 1
Payday loan, title loan, personal loan, or advance loan - Installment loan 1
Debt collection - Other (i.e. phone, health club, etc.) 1

Top Issues

1.Communication tactics 20
2.Attempts to collect debt not owed 15
3.Took or threatened to take negative or legal action 14
4.Threatened to contact someone or share information improperly 11
5.Written notification about debt 10
6.Improper use of your report 3
7.Struggling to pay your loan 1
8.Problem with a company's investigation into an existing problem 1
9.Problem when making payments 1
10.Cont'd attempts collect debt not owed 1

Complaints by Year

Year Complaints
2017 6
2019 3
2020 13
2021 4
2022 6
2023 9
2024 15
2025 18
2026year in progress 3

Complaints by State (Top 15)

Ohio 7
Florida 7
California 7
New York 5
Michigan 4
Georgia 4
Texas 4
Alabama 3
Pennsylvania 3
Oklahoma 3
New Jersey 3
Kentucky 3
North Carolina 2
Kansas 2
North Dakota 2

Company Responses

Closed with explanation 77

What the CFPB Complaint Record Shows for Recovery Management Solutions LLC

Recovery Management Solutions LLC carries 77 complaints in the CFPB's database, 19 of them filed within the past 12 months. Consumers spanning 30 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Communication tactics," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against Recovery Management Solutions LLC draw a 98.7% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 100% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Recovery Management Solutions LLC have?

77 complaints have been filed against Recovery Management Solutions LLC with the CFPB overall - 19 of them in the past year.

Does Recovery Management Solutions LLC respond to complaints on time?

Recovery Management Solutions LLC has a 98.7% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Recovery Management Solutions LLC?

The most complained-about product for Recovery Management Solutions LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Recovery Management Solutions LLC?

"Communication tactics" is the single most frequently cited issue in complaints against Recovery Management Solutions LLC - see all issues and counts above.

How do I file a complaint against Recovery Management Solutions LLC?

You can file a complaint against Recovery Management Solutions LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Recovery Management Solutions LLC?

Consumers in 30 states and territories have filed complaints about Recovery Management Solutions LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Recovery Management Solutions LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Recovery Management Solutions LLC have?

77 complaints have been filed against Recovery Management Solutions LLC with the CFPB overall - 19 of them in the past year.

Does Recovery Management Solutions LLC respond to complaints on time?

Recovery Management Solutions LLC has a 98.7% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Recovery Management Solutions LLC?

The most complained-about product for Recovery Management Solutions LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Recovery Management Solutions LLC?

"Communication tactics" is the single most frequently cited issue in complaints against Recovery Management Solutions LLC - see all issues and counts above.

How do I file a complaint against Recovery Management Solutions LLC?

You can file a complaint against Recovery Management Solutions LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Recovery Management Solutions LLC?

Consumers in 30 states and territories have filed complaints about Recovery Management Solutions LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Recovery Management Solutions LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.