CFPB Consumer Complaint Profile

Recovery Partners, LLC

The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

73
Total complaints
Mid-range
4
Last 12 months
65.8%
Timely response
Bottom decile
17
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, Recovery Partners, LLC sits at #1525. Its on-time response record is at the 5th percentile among companies with 100+ complaints.

Debt collection
most-complained product
CA
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
31/100
Recovery Partners, LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 65.8%
Share of complaints answered within the CFPB response window
Dispute Rate F 25.0%
Share of responses the consumer disputed (lower is better)
Relief Rate C- 2.7%
Share of complaints closed with monetary or non-monetary relief

Recovery Partners, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

65.8% Among the lowest higher than 5% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Other debt 18
Debt collection - Auto debt 13
Debt collection - Other (i.e. phone, health club, etc.) 12
Debt collection - I do not know 12
Debt collection - Auto 11
Debt collection - Medical debt 3
Bank account or service - Other bank product/service 1
Credit reporting or other personal consumer reports - Credit reporting 1
Debt collection - Medical 1
Credit reporting or other personal consumer reports - Other personal consumer report 1

Top Issues

1.Attempts to collect debt not owed 14
2.Cont'd attempts collect debt not owed 13
3.Communication tactics 10
4.False statements or representation 10
5.Took or threatened to take negative or legal action 6
6.Written notification about debt 5
7.Disclosure verification of debt 4
8.Improper contact or sharing of info 3
9.Taking/threatening an illegal action 3
10.Threatened to contact someone or share information improperly 2

Complaints by Year

Year Complaints
2013 1
2014 14
2015 9
2016 6
2017 7
2018 5
2019 1
2020 13
2021 2
2022 2
2023 4
2024 4
2025 5

Complaints by State (Top 15)

California 34
Texas 5
Illinois 5
Arizona 3
Indiana 3
Washington 3
Florida 3
New Hampshire 2
Louisiana 2
Oregon 2
Tennessee 2
Alabama 2
Nebraska 1
Pennsylvania 1
Wisconsin 1

Company Responses

Closed with explanation 57
Untimely response 14
Closed with non-monetary relief 2

What the CFPB Complaint Record Shows for Recovery Partners, LLC

The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for Recovery Partners, LLC, with consumers across the country filing against it. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Recovery Partners, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Recovery Partners, LLC have?

The CFPB has logged 73 complaints against Recovery Partners, LLC to date, of which 4 came in over the last 12 months.

Does Recovery Partners, LLC respond to complaints on time?

Recovery Partners, LLC's CFPB timely-response rate is 65.8%. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Recovery Partners, LLC?

"Debt collection" draws more CFPB complaints against Recovery Partners, LLC than any other product - see the full breakdown above.

What is the most common complaint issue with Recovery Partners, LLC?

The most common issue reported by consumers about Recovery Partners, LLC is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Recovery Partners, LLC?

You can file a complaint against Recovery Partners, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Recovery Partners, LLC?

Consumers in 17 states and territories have filed complaints about Recovery Partners, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Recovery Partners, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.