CFPB Consumer Complaint Profile

Red Cedar Services, Inc

65 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

65
Total complaints
Mid-range
0
Last 12 months
93.8%
Timely response
Below median
31
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Red Cedar Services, Inc has accumulated 65 complaints, placing it #1604 by volume. It posts a 93.8% on-time response rate, the 26th percentile among companies with 100+ complaints.

#1604
of 3,843 companies by volume
93.8%
on time (26th pctile)
Payday loan
most-complained product
31
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

B
PlainCredit Trust Score
72/100
Red Cedar Services, Inc · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 93.8%
Share of complaints answered within the CFPB response window
Dispute Rate B 6.0%
Share of responses the consumer disputed (lower is better)
Relief Rate A+ 49.2%
Share of complaints closed with monetary or non-monetary relief

Red Cedar Services, Inc vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

93.8% Around the middle higher than 26% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Red Cedar Services, Inc timely response rate 93.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Payday loan 26
Debt collection - Payday loan 18
Payday loan, title loan, or personal loan - Payday loan 7
Payday loan, title loan, or personal loan - Installment loan 4
Debt collection - Payday loan debt 4
Debt collection - I do not know 3
Consumer Loan - Installment loan 2
Consumer Loan - Personal line of credit 1

Top Issues

1.Charged fees or interest I didn't expect 20
2.Communication tactics 10
3.Charged fees or interest you didn't expect 4
4.Taking/threatening an illegal action 3
5.Improper contact or sharing of info 3
6.False statements or representation 3
7.Struggling to pay your loan 3
8.Cont'd attempts collect debt not owed 3
9.Can't contact lender 3
10.Attempts to collect debt not owed 3

Complaints by Year

Year Complaints
2014 28
2015 11
2016 9
2017 4
2018 6
2019 3
2020 3
2021 1

Complaints by State (Top 15)

Washington 6
California 5
Texas 5
New York 5
New Jersey 3
Florida 3
Pennsylvania 3
Massachusetts 2
Missouri 2
Oklahoma 2
Connecticut 2
Tennessee 2
Louisiana 2
Maryland 2
Michigan 2

Company Responses

Closed with explanation 33
Closed with non-monetary relief 32

What the CFPB Complaint Record Shows for Red Cedar Services, Inc

65 complaints against Red Cedar Services, Inc appear in the CFPB record, including 0 from the trailing year. The 31 states and territories represented put this footprint in multi-regional territory. No product draws more complaints than "Payday loan," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Charged fees or interest I didn't expect" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Within the Bureau's 15-day response window, Red Cedar Services, Inc posts a 93.8% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. Resolved cases drew a formal consumer-dispute rate of 6% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 49.2%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Red Cedar Services, Inc have?

65 complaints have been filed against Red Cedar Services, Inc with the CFPB overall - 0 of them in the past year.

Does Red Cedar Services, Inc respond to complaints on time?

Red Cedar Services, Inc has a 93.8% timely response rate to CFPB complaints.

What product generates the most complaints for Red Cedar Services, Inc?

Among all products tied to Red Cedar Services, Inc, "Payday loan" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Red Cedar Services, Inc?

Consumers most often cite "Charged fees or interest I didn't expect" when complaining about Red Cedar Services, Inc; the full issue list with counts is above.

How do I file a complaint against Red Cedar Services, Inc?

You can file a complaint against Red Cedar Services, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Red Cedar Services, Inc?

The CFPB has recorded complaints against Red Cedar Services, Inc from 31 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Red Cedar Services, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (6% here).

Also handles Payday loan

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Red Cedar Services, Inc have?

65 complaints have been filed against Red Cedar Services, Inc with the CFPB overall - 0 of them in the past year.

Does Red Cedar Services, Inc respond to complaints on time?

Red Cedar Services, Inc has a 93.8% timely response rate to CFPB complaints.

What product generates the most complaints for Red Cedar Services, Inc?

Among all products tied to Red Cedar Services, Inc, "Payday loan" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Red Cedar Services, Inc?

Consumers most often cite "Charged fees or interest I didn't expect" when complaining about Red Cedar Services, Inc; the full issue list with counts is above.

How do I file a complaint against Red Cedar Services, Inc?

You can file a complaint against Red Cedar Services, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Red Cedar Services, Inc?

The CFPB has recorded complaints against Red Cedar Services, Inc from 31 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Red Cedar Services, Inc's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.