CFPB Consumer Complaint Profile
Mobiloans, LLC
The CFPB complaints on file trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 843
- Total complaints
- Among the highest
- 170
- Last 12 months
- 0%
- Timely response
- Bottom decile
- 43
- States affected
The verdict
By CFPB complaint volume, Mobiloans, LLC is #365 out of 3,843 financial companies. For answering complaints on time it stands at the 0th percentile in the 100+ complaint peer group.
- Payday loan
- most-complained product
- CA
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Mobiloans, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
0% Among the lowest in the bottom 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 88 in 2024 to 139 in 2025 (2024 → 2025).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 27 |
| 2014 | 92 |
| 2015 | 56 |
| 2016 | 52 |
| 2017 | 73 |
| 2018 | 54 |
| 2019 | 55 |
| 2020 | 41 |
| 2021 | 40 |
| 2022 | 46 |
| 2023 | 38 |
| 2024 | 88 |
| 2025 | 139 |
| 2026year in progress | 42 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Mobiloans, LLC
The CFPB Consumer Complaint Database shows a nationwide complaint footprint for Mobiloans, LLC, with consumers across the country filing against it. "Payday loan" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Charged fees or interest I didn't expect" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate is well below the 95% industry benchmark and is a material red flag: late or missing responses are one of the strongest predictors of CFPB supervisory interest. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Mobiloans, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (0% here).
Also handles Payday loan
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Mobiloans, LLC have?
Mobiloans, LLC has 843 total consumer complaints filed with the CFPB, with 170 filed in the last 12 months.
Does Mobiloans, LLC respond to complaints on time?
CFPB complaints against Mobiloans, LLC draw a 0% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Mobiloans, LLC?
The most complained-about product for Mobiloans, LLC is "Payday loan." You can view the full product breakdown on this page.
What is the most common complaint issue with Mobiloans, LLC?
The most common issue reported by consumers about Mobiloans, LLC is "Charged fees or interest I didn't expect." All complaint issues are listed above with their counts.
How do I file a complaint against Mobiloans, LLC?
You can file a complaint against Mobiloans, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Mobiloans, LLC?
The CFPB has recorded complaints against Mobiloans, LLC from 43 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.