CFPB Consumer Complaint Profile
Regional Credit Solutions
Consumers have filed 12 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 12
- Total complaints
- Below average
- 0
- Last 12 months
- 66.7%
- Timely response
- Bottom decile
- 11
- States affected
The verdict
Regional Credit Solutions ranks #3492 of 3,843 financial companies by CFPB complaint volume, with 12 complaints on record. It posts a 66.7% on-time response rate, the 5th percentile among companies with 100+ complaints.
- #3492
- of 3,843 companies by volume
- 66.7%
- on time (5th pctile)
- Debt collection
- most-complained product
- 11
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Regional Credit Solutions vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
66.7% Among the lowest higher than 5% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 10 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Regional Credit Solutions
12 complaints against Regional Credit Solutions appear in the CFPB record, including 0 from the trailing year. The 11 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Regional Credit Solutions's timely response rate stands at 66.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved cases drew a formal consumer-dispute rate of 41.7% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Regional Credit Solutions have?
The CFPB has logged 12 complaints against Regional Credit Solutions to date, of which 0 came in over the last 12 months.
Does Regional Credit Solutions respond to complaints on time?
Regional Credit Solutions's CFPB timely-response rate is 66.7%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Regional Credit Solutions?
The most complained-about product for Regional Credit Solutions is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Regional Credit Solutions?
"Communication tactics" is the single most frequently cited issue in complaints against Regional Credit Solutions - see all issues and counts above.
How do I file a complaint against Regional Credit Solutions?
You can file a complaint against Regional Credit Solutions directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Regional Credit Solutions?
Regional Credit Solutions has drawn CFPB complaints from 11 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Regional Credit Solutions: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (41.7% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Regional Credit Solutions have?
The CFPB has logged 12 complaints against Regional Credit Solutions to date, of which 0 came in over the last 12 months.
Does Regional Credit Solutions respond to complaints on time?
Regional Credit Solutions's CFPB timely-response rate is 66.7%. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Regional Credit Solutions?
The most complained-about product for Regional Credit Solutions is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Regional Credit Solutions?
"Communication tactics" is the single most frequently cited issue in complaints against Regional Credit Solutions - see all issues and counts above.
How do I file a complaint against Regional Credit Solutions?
You can file a complaint against Regional Credit Solutions directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Regional Credit Solutions?
Regional Credit Solutions has drawn CFPB complaints from 11 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.