CFPB Consumer Complaint Profile
Rhode Island Housing and Mortgage Finance Corporation
What 44 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 44
- Total complaints
- Mid-range
- 15
- Last 12 months
- 90.9%
- Timely response
- Bottom quartile
- 5
- States affected
The verdict
Rhode Island Housing and Mortgage Finance Corporation ranks #1948 of 3,843 financial companies by CFPB complaint volume, with 44 complaints on record. Its on-time response rate is 90.9%, the 19th percentile among companies with 100+ complaints.
- #1948
- of 3,843 companies by volume
- 90.9%
- on time (19th pctile)
- Mortgage
- most-complained product
- 5
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Rhode Island Housing and Mortgage Finance Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
90.9% Among the lowest higher than 19% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 5 |
| 2018 | 5 |
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 3 |
| 2022 | 3 |
| 2023 | 3 |
| 2024 | 6 |
| 2025 | 15 |
| 2026year in progress | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Rhode Island Housing and Mortgage Finance Corporation
Rhode Island Housing and Mortgage Finance Corporation carries 44 complaints in the CFPB's database, 15 of them filed within the past 12 months. Consumers spanning 5 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Mortgage," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Trouble during payment process" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Rhode Island Housing and Mortgage Finance Corporation draw a 90.9% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 9.1% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Rhode Island Housing and Mortgage Finance Corporation have?
Rhode Island Housing and Mortgage Finance Corporation has 44 total consumer complaints filed with the CFPB, with 15 filed in the last 12 months.
Does Rhode Island Housing and Mortgage Finance Corporation respond to complaints on time?
CFPB complaints against Rhode Island Housing and Mortgage Finance Corporation draw a 90.9% timely-response rate inside the expected window.
What product generates the most complaints for Rhode Island Housing and Mortgage Finance Corporation?
"Mortgage" draws more CFPB complaints against Rhode Island Housing and Mortgage Finance Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Rhode Island Housing and Mortgage Finance Corporation?
The most common issue reported by consumers about Rhode Island Housing and Mortgage Finance Corporation is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against Rhode Island Housing and Mortgage Finance Corporation?
You can file a complaint against Rhode Island Housing and Mortgage Finance Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Rhode Island Housing and Mortgage Finance Corporation?
Consumers in 5 states and territories have filed complaints about Rhode Island Housing and Mortgage Finance Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Also handles Mortgage
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Rhode Island Housing and Mortgage Finance Corporation have?
Rhode Island Housing and Mortgage Finance Corporation has 44 total consumer complaints filed with the CFPB, with 15 filed in the last 12 months.
Does Rhode Island Housing and Mortgage Finance Corporation respond to complaints on time?
CFPB complaints against Rhode Island Housing and Mortgage Finance Corporation draw a 90.9% timely-response rate inside the expected window.
What product generates the most complaints for Rhode Island Housing and Mortgage Finance Corporation?
"Mortgage" draws more CFPB complaints against Rhode Island Housing and Mortgage Finance Corporation than any other product - see the full breakdown above.
What is the most common complaint issue with Rhode Island Housing and Mortgage Finance Corporation?
The most common issue reported by consumers about Rhode Island Housing and Mortgage Finance Corporation is "Trouble during payment process." All complaint issues are listed above with their counts.
How do I file a complaint against Rhode Island Housing and Mortgage Finance Corporation?
You can file a complaint against Rhode Island Housing and Mortgage Finance Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Rhode Island Housing and Mortgage Finance Corporation?
Consumers in 5 states and territories have filed complaints about Rhode Island Housing and Mortgage Finance Corporation with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.