CFPB Consumer Complaint Profile

Rickart Collection Systems, Inc.

65 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

65
Total complaints
Mid-range
1
Last 12 months
96.9%
Timely response
Below median
11
States affected

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The verdict

65 CFPB complaints put Rickart Collection Systems, Inc. at #1604 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 96.9%, the 39th percentile for the 100+ complaint peer group.

#1604
of 3,843 companies by volume
96.9%
on time (39th pctile)
Debt collection
most-complained product
11
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
35/100
Rickart Collection Systems, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response C+ 96.9%
Share of complaints answered within the CFPB response window
Dispute Rate F 25.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Rickart Collection Systems, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

96.9% Around the middle higher than 39% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Rickart Collection Systems, Inc. timely response rate 96.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 32
Debt collection - I do not know 11
Debt collection - Medical debt 9
Debt collection - Medical 5
Debt collection - Other (i.e. phone, health club, etc.) 5
Debt collection - Credit card debt 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Credit reporting or other personal consumer reports - Credit reporting 1

Top Issues

1.Attempts to collect debt not owed 27
2.Written notification about debt 12
3.Cont'd attempts collect debt not owed 6
4.Took or threatened to take negative or legal action 6
5.False statements or representation 5
6.Communication tactics 4
7.Disclosure verification of debt 2
8.Incorrect information on your report 1
9.Improper use of your report 1
10.Improper contact or sharing of info 1

Complaints by Year

Year Complaints
2014 2
2015 4
2016 4
2017 5
2018 7
2019 4
2020 1
2021 9
2022 9
2023 10
2024 8
2025 2

Complaints by State (Top 15)

New Jersey 19
Pennsylvania 14
Maryland 12
Florida 9
Delaware 4
Virginia 2
District of Columbia 1
Connecticut 1
Georgia 1
Texas 1
Massachusetts 1

Company Responses

Closed with explanation 65

What the CFPB Complaint Record Shows for Rickart Collection Systems, Inc.

65 complaints against Rickart Collection Systems, Inc. appear in the CFPB record, including 1 from the trailing year. The 11 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against Rickart Collection Systems, Inc. draw a 96.9% reply rate inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 25% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Rickart Collection Systems, Inc. have?

The CFPB has logged 65 complaints against Rickart Collection Systems, Inc. to date, of which 1 came in over the last 12 months.

Does Rickart Collection Systems, Inc. respond to complaints on time?

CFPB complaints against Rickart Collection Systems, Inc. draw a 96.9% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Rickart Collection Systems, Inc.?

Among all products tied to Rickart Collection Systems, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Rickart Collection Systems, Inc.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Rickart Collection Systems, Inc.; the full issue list with counts is above.

How do I file a complaint against Rickart Collection Systems, Inc.?

You can file a complaint against Rickart Collection Systems, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Rickart Collection Systems, Inc.?

The CFPB has recorded complaints against Rickart Collection Systems, Inc. from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Rickart Collection Systems, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Rickart Collection Systems, Inc. have?

The CFPB has logged 65 complaints against Rickart Collection Systems, Inc. to date, of which 1 came in over the last 12 months.

Does Rickart Collection Systems, Inc. respond to complaints on time?

CFPB complaints against Rickart Collection Systems, Inc. draw a 96.9% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for Rickart Collection Systems, Inc.?

Among all products tied to Rickart Collection Systems, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Rickart Collection Systems, Inc.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Rickart Collection Systems, Inc.; the full issue list with counts is above.

How do I file a complaint against Rickart Collection Systems, Inc.?

You can file a complaint against Rickart Collection Systems, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Rickart Collection Systems, Inc.?

The CFPB has recorded complaints against Rickart Collection Systems, Inc. from 11 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Rickart Collection Systems, Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.