CFPB Consumer Complaint Profile

Roosen, Varchetti & Olivier, PLLC

130 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

130
Total complaints
29
Last 12 months
100%
Timely response
8
States affected

The verdict

130 CFPB complaints put Roosen, Varchetti & Olivier, PLLC at #1182 out of 3,848 financial companies ranked by complaint volume. It answers 100% of complaints on time - above the 93% median for companies with 100+ complaints.

#1182
of 3,848 companies by volume
100%
answered on time
Debt collection
most-complained product
8
states with complaints
Roosen, Varchetti & Olivier, PLLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 27
Debt collection - Auto debt 19
Debt collection - Credit card debt 19
Debt collection - Private student loan debt 17
Debt collection - Other debt 9
Student loan - Private student loan 6
Debt collection - Credit card 6
Debt collection - Auto 5
Debt collection - Other (i.e. phone, health club, etc.) 4
Debt collection - Payday loan debt 4

Top Issues

1.Took or threatened to take negative or legal action 33
2.Attempts to collect debt not owed 31
3.Written notification about debt 18
4.False statements or representation 13
5.Communication tactics 6
6.Dealing with your lender or servicer 5
7.Improper contact or sharing of info 4
8.Taking/threatening an illegal action 4
9.Cont'd attempts collect debt not owed 4
10.Incorrect information on your report 3

Complaints by Year

Year Complaints
2014 4
2015 6
2016 4
2017 11
2018 11
2019 7
2020 7
2021 6
2022 13
2023 13
2024 15
2025 26
2026 7

Complaints by State (Top 15)

Michigan 71
Georgia 49
Arizona 3
Illinois 2
Texas 1
California 1
North Carolina 1
Maryland 1

Company Responses

Closed with explanation 130

What the CFPB Complaint Record Shows for Roosen, Varchetti & Olivier, PLLC

130 complaints against Roosen, Varchetti & Olivier, PLLC appear in the CFPB record, including 29 from the trailing year. The 8 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.

Roosen, Varchetti & Olivier, PLLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. In 25% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 0% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Roosen, Varchetti & Olivier, PLLC have?

130 complaints have been filed against Roosen, Varchetti & Olivier, PLLC with the CFPB overall - 29 of them in the past year.

Does Roosen, Varchetti & Olivier, PLLC respond to complaints on time?

Roosen, Varchetti & Olivier, PLLC's CFPB timely-response rate is 100%. This is considered excellent.

What product generates the most complaints for Roosen, Varchetti & Olivier, PLLC?

"Debt collection" draws more CFPB complaints against Roosen, Varchetti & Olivier, PLLC than any other product - see the full breakdown above.

What is the most common complaint issue with Roosen, Varchetti & Olivier, PLLC?

"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Roosen, Varchetti & Olivier, PLLC - see all issues and counts above.

How do I file a complaint against Roosen, Varchetti & Olivier, PLLC?

You can file a complaint against Roosen, Varchetti & Olivier, PLLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Roosen, Varchetti & Olivier, PLLC?

Consumers in 8 states and territories have filed complaints about Roosen, Varchetti & Olivier, PLLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026