CFPB Consumer Complaint Profile

Roosen, Varchetti & Olivier, PLLC

130 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-08-14

130
Total complaints
Mid-range
29
Last 12 months
100%
Timely response
Top decile
8
States affected

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The verdict

130 CFPB complaints put Roosen, Varchetti & Olivier, PLLC at #1180 out of 3,843 financial companies ranked by complaint volume. It posts a 100% on-time response rate, the 86th percentile among companies with 100+ complaints.

#1180
of 3,843 companies by volume
100%
on time (86th pctile)
Debt collection
most-complained product
8
states with complaints
D
PlainCredit Trust Score
47/100
Roosen, Varchetti & Olivier, PLLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response A+ 100.0%
Share of complaints answered within the CFPB response window
Dispute Rate F 25.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Roosen, Varchetti & Olivier, PLLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

100% Top 14% higher than 86% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 15 in 2024 to 26 in 2025 (2024 → 2025).

See the full year-over-year release diff

Roosen, Varchetti & Olivier, PLLC timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 27
Debt collection - Auto debt 19
Debt collection - Credit card debt 19
Debt collection - Private student loan debt 17
Debt collection - Other debt 9
Student loan - Private student loan 6
Debt collection - Credit card 6
Debt collection - Auto 5
Debt collection - Other (i.e. phone, health club, etc.) 4
Debt collection - Payday loan debt 4

Top Issues

1.Took or threatened to take negative or legal action 33
2.Attempts to collect debt not owed 31
3.Written notification about debt 18
4.False statements or representation 13
5.Communication tactics 6
6.Dealing with your lender or servicer 5
7.Improper contact or sharing of info 4
8.Taking/threatening an illegal action 4
9.Cont'd attempts collect debt not owed 4
10.Incorrect information on your report 3

Complaints by Year

Year Complaints
2014 4
2015 6
2016 4
2017 11
2018 11
2019 7
2020 7
2021 6
2022 13
2023 13
2024 15
2025 26
2026year in progress 7

Complaints by State (Top 15)

Michigan 71
Georgia 49
Arizona 3
Illinois 2
Texas 1
California 1
North Carolina 1
Maryland 1

Company Responses

Closed with explanation 130

What the CFPB Complaint Record Shows for Roosen, Varchetti & Olivier, PLLC

130 complaints against Roosen, Varchetti & Olivier, PLLC appear in the CFPB record, including 29 from the trailing year. The 8 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction.

Roosen, Varchetti & Olivier, PLLC's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved cases drew a formal consumer-dispute rate of 25% - a rough measure of how often the first resolution missed the mark. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Roosen, Varchetti & Olivier, PLLC have?

130 complaints have been filed against Roosen, Varchetti & Olivier, PLLC with the CFPB overall - 29 of them in the past year.

Does Roosen, Varchetti & Olivier, PLLC respond to complaints on time?

Roosen, Varchetti & Olivier, PLLC's CFPB timely-response rate is 100%. This is considered excellent.

What product generates the most complaints for Roosen, Varchetti & Olivier, PLLC?

"Debt collection" draws more CFPB complaints against Roosen, Varchetti & Olivier, PLLC than any other product - see the full breakdown above.

What is the most common complaint issue with Roosen, Varchetti & Olivier, PLLC?

"Took or threatened to take negative or legal action" is the single most frequently cited issue in complaints against Roosen, Varchetti & Olivier, PLLC - see all issues and counts above.

How do I file a complaint against Roosen, Varchetti & Olivier, PLLC?

You can file a complaint against Roosen, Varchetti & Olivier, PLLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Roosen, Varchetti & Olivier, PLLC?

Consumers in 8 states and territories have filed complaints about Roosen, Varchetti & Olivier, PLLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Roosen, Varchetti & Olivier, PLLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026