CFPB Consumer Complaint Profile
Round Two Recovery
Consumers have filed 30 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 30
- Total complaints
- Mid-range
- 0
- Last 12 months
- 76.7%
- Timely response
- Bottom decile
- 15
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Round Two Recovery has accumulated 30 complaints, placing it #2333 by volume. On-time replies land at 76.7%, the 8th percentile for the 100+ complaint peer group.
- #2333
- of 3,843 companies by volume
- 76.7%
- on time (8th pctile)
- Debt collection
- most-complained product
- 15
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Round Two Recovery vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
76.7% Among the lowest higher than 8% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 20 |
| 2015 | 4 |
| 2016 | 3 |
| 2017 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Round Two Recovery
The CFPB Consumer Complaint Database has logged 30 complaints against Round Two Recovery overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 15 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Round Two Recovery draw a 76.7% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. The company's response carried a 24.1% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, the consumer-relief closure rate is 0%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Round Two Recovery have?
Round Two Recovery has 30 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Round Two Recovery respond to complaints on time?
CFPB complaints against Round Two Recovery draw a 76.7% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Round Two Recovery?
The most complained-about product for Round Two Recovery is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Round Two Recovery?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Round Two Recovery - see all issues and counts above.
How do I file a complaint against Round Two Recovery?
You can file a complaint against Round Two Recovery directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Round Two Recovery?
The CFPB has recorded complaints against Round Two Recovery from 15 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Round Two Recovery: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (24.1% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Round Two Recovery have?
Round Two Recovery has 30 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Round Two Recovery respond to complaints on time?
CFPB complaints against Round Two Recovery draw a 76.7% timely-response rate inside the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Round Two Recovery?
The most complained-about product for Round Two Recovery is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Round Two Recovery?
"Cont'd attempts collect debt not owed" is the single most frequently cited issue in complaints against Round Two Recovery - see all issues and counts above.
How do I file a complaint against Round Two Recovery?
You can file a complaint against Round Two Recovery directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Round Two Recovery?
The CFPB has recorded complaints against Round Two Recovery from 15 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.