CFPB Consumer Complaint Profile

Rozlin Financial Group, Inc.

Consumers have filed 428 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

428
Total complaints
Above average
123
Last 12 months
98.8%
Timely response
Above median
44
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

Out of 3,843 financial companies in the CFPB database, Rozlin Financial Group, Inc. has accumulated 428 complaints, placing it #554 by volume. Its on-time response rate is 98.8%, the 58th percentile among companies with 100+ complaints.

#554
of 3,843 companies by volume
98.8%
on time (58th pctile)
Debt collection
most-complained product
44
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
48/100
Rozlin Financial Group, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B 98.8%
Share of complaints answered within the CFPB response window
Dispute Rate F 23.5%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.7%
Share of complaints closed with monetary or non-monetary relief

Rozlin Financial Group, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

98.8% Higher than most higher than 58% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Rozlin Financial Group, Inc. timely response rate 98.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 160
Debt collection - I do not know 136
Credit reporting or other personal consumer reports - Credit reporting 31
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 26
Debt collection - Medical debt 25
Debt collection - Credit card debt 8
Debt collection - Private student loan debt 6
Debt collection - Auto debt 5
Debt collection - Rental debt 5
Debt collection - Other (i.e. phone, health club, etc.) 4

Top Issues

1.Attempts to collect debt not owed 189
2.Written notification about debt 55
3.Took or threatened to take negative or legal action 42
4.False statements or representation 38
5.Incorrect information on your report 34
6.Communication tactics 18
7.Improper use of your report 16
8.Cont'd attempts collect debt not owed 8
9.Problem with a credit reporting company's investigation into an existing problem 7
10.Threatened to contact someone or share information improperly 5

Complaints by Year

Year Complaints
2014 10
2015 6
2016 1
2017 2
2018 1
2019 18
2020 21
2021 40
2022 42
2023 58
2024 92
2025 94
2026year in progress 43

Complaints by State (Top 15)

Illinois 55
Texas 54
Georgia 46
Florida 39
California 29
New York 23
Virginia 13
Pennsylvania 11
Indiana 10
New Jersey 10
Arizona 10
South Carolina 10
Michigan 9
Nevada 8
Ohio 8

Company Responses

Closed with explanation 420
Closed 5
Closed with non-monetary relief 2
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Rozlin Financial Group, Inc.

The CFPB Consumer Complaint Database has logged 428 complaints against Rozlin Financial Group, Inc. overall, with 123 of those filed in the trailing 12 months. Reports have come from consumers in 44 states and territories, making this a nationwide complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Rozlin Financial Group, Inc. posts a 98.8% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response carried a 23.5% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0.7% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Rozlin Financial Group, Inc. have?

The CFPB has logged 428 complaints against Rozlin Financial Group, Inc. to date, of which 123 came in over the last 12 months.

Does Rozlin Financial Group, Inc. respond to complaints on time?

Rozlin Financial Group, Inc.'s CFPB timely-response rate is 98.8%. That is a strong response record by CFPB standards.

What product generates the most complaints for Rozlin Financial Group, Inc.?

Among all products tied to Rozlin Financial Group, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Rozlin Financial Group, Inc.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Rozlin Financial Group, Inc. - see all issues and counts above.

How do I file a complaint against Rozlin Financial Group, Inc.?

You can file a complaint against Rozlin Financial Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Rozlin Financial Group, Inc.?

Rozlin Financial Group, Inc. has drawn CFPB complaints from 44 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Rozlin Financial Group, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (23.5% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Rozlin Financial Group, Inc. have?

The CFPB has logged 428 complaints against Rozlin Financial Group, Inc. to date, of which 123 came in over the last 12 months.

Does Rozlin Financial Group, Inc. respond to complaints on time?

Rozlin Financial Group, Inc.'s CFPB timely-response rate is 98.8%. That is a strong response record by CFPB standards.

What product generates the most complaints for Rozlin Financial Group, Inc.?

Among all products tied to Rozlin Financial Group, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Rozlin Financial Group, Inc.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Rozlin Financial Group, Inc. - see all issues and counts above.

How do I file a complaint against Rozlin Financial Group, Inc.?

You can file a complaint against Rozlin Financial Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Rozlin Financial Group, Inc.?

Rozlin Financial Group, Inc. has drawn CFPB complaints from 44 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Rozlin Financial Group, Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.