Rozlin Financial Group, Inc.

CFPB Consumer Complaint Profile

428
Total Complaints
123
Last 12 Months
98.8%
Timely Response
44
States Affected
Rozlin Financial Group, Inc. timely response rate 98.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Credit utilization context — why this matters

A primer on how revolving balance ratios shape credit-bureau scoring; useful when reading complaints about account closures and credit-line cuts.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-45 to -70)75-100Maxed (-60 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Product

Debt collection — Other debt 160
Debt collection — I do not know 136
Credit reporting or other personal consumer reports — Credit reporting 31
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 26
Debt collection — Medical debt 25
Debt collection — Credit card debt 8
Debt collection — Private student loan debt 6
Debt collection — Auto debt 5
Debt collection — Rental debt 5
Debt collection — Other (i.e. phone, health club, etc.) 4

Top Issues

1.Attempts to collect debt not owed 189
2.Written notification about debt 55
3.Took or threatened to take negative or legal action 42
4.False statements or representation 38
5.Incorrect information on your report 34
6.Communication tactics 18
7.Improper use of your report 16
8.Cont'd attempts collect debt not owed 8
9.Problem with a credit reporting company's investigation into an existing problem 7
10.Threatened to contact someone or share information improperly 5

Complaints by Year

Year Complaints
2014 10
2015 6
2016 1
2017 2
2018 1
2019 18
2020 21
2021 40
2022 42
2023 58
2024 92
2025 94
2026 43

Complaints by State (Top 15)

Illinois 55
Texas 54
Georgia 46
Florida 39
California 29
New York 23
Virginia 13
Pennsylvania 11
Indiana 10
New Jersey 10
Arizona 10
South Carolina 10
Michigan 9
Nevada 8
Ohio 8

Company Responses

Closed with explanation 420
Closed 5
Closed with non-monetary relief 2
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Rozlin Financial Group, Inc.

The CFPB Consumer Complaint Database has logged 428 complaints against Rozlin Financial Group, Inc. overall, with 123 of those filed in the trailing 12 months. Reports have come from consumers in 44 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Rozlin Financial Group, Inc.'s timely response rate stands at 98.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 23.5% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0.7% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Rozlin Financial Group, Inc. have?

Rozlin Financial Group, Inc. has 428 total consumer complaints filed with the CFPB, with 123 filed in the last 12 months.

Does Rozlin Financial Group, Inc. respond to complaints on time?

Rozlin Financial Group, Inc. has a 98.8% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Rozlin Financial Group, Inc.?

The most complained-about product for Rozlin Financial Group, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Rozlin Financial Group, Inc.?

The most common issue reported by consumers about Rozlin Financial Group, Inc. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Rozlin Financial Group, Inc.?

You can file a complaint against Rozlin Financial Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Rozlin Financial Group, Inc.?

Consumers in 44 states and territories have filed complaints about Rozlin Financial Group, Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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