CFPB Consumer Complaint Profile

Rozlin Financial Group, Inc.

Consumers have filed 428 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

428
Total complaints
123
Last 12 months
98.8%
Timely response
44
States affected

The verdict

Out of 3,848 financial companies in the CFPB database, Rozlin Financial Group, Inc. has accumulated 428 complaints, placing it #555 by volume. Its on-time response rate is 98.8%, ahead of the 93% median among companies with 100+ complaints.

#555
of 3,848 companies by volume
98.8%
answered on time
Debt collection
most-complained product
44
states with complaints
Rozlin Financial Group, Inc. timely response rate 98.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Other debt 160
Debt collection - I do not know 136
Credit reporting or other personal consumer reports - Credit reporting 31
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 26
Debt collection - Medical debt 25
Debt collection - Credit card debt 8
Debt collection - Private student loan debt 6
Debt collection - Auto debt 5
Debt collection - Rental debt 5
Debt collection - Other (i.e. phone, health club, etc.) 4

Top Issues

1.Attempts to collect debt not owed 189
2.Written notification about debt 55
3.Took or threatened to take negative or legal action 42
4.False statements or representation 38
5.Incorrect information on your report 34
6.Communication tactics 18
7.Improper use of your report 16
8.Cont'd attempts collect debt not owed 8
9.Problem with a credit reporting company's investigation into an existing problem 7
10.Threatened to contact someone or share information improperly 5

Complaints by Year

Year Complaints
2014 10
2015 6
2016 1
2017 2
2018 1
2019 18
2020 21
2021 40
2022 42
2023 58
2024 92
2025 94
2026 43

Complaints by State (Top 15)

Illinois 55
Texas 54
Georgia 46
Florida 39
California 29
New York 23
Virginia 13
Pennsylvania 11
Indiana 10
New Jersey 10
Arizona 10
South Carolina 10
Michigan 9
Nevada 8
Ohio 8

Company Responses

Closed with explanation 420
Closed 5
Closed with non-monetary relief 2
Closed with monetary relief 1

What the CFPB Complaint Record Shows for Rozlin Financial Group, Inc.

The CFPB Consumer Complaint Database has logged 428 complaints against Rozlin Financial Group, Inc. overall, with 123 of those filed in the trailing 12 months. Reports have come from consumers in 44 states and territories, making this a nationwide complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Within the Bureau's 15-day response window, Rozlin Financial Group, Inc. answers 98.8% of forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. The company's response was formally disputed in 23.5% of resolved cases, indicating how frequently the initial fix fell short. 0.7% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Rozlin Financial Group, Inc. have?

The CFPB has logged 428 complaints against Rozlin Financial Group, Inc. to date, of which 123 came in over the last 12 months.

Does Rozlin Financial Group, Inc. respond to complaints on time?

Rozlin Financial Group, Inc.'s CFPB timely-response rate is 98.8%. That is a strong response record by CFPB standards.

What product generates the most complaints for Rozlin Financial Group, Inc.?

Among all products tied to Rozlin Financial Group, Inc., "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Rozlin Financial Group, Inc.?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Rozlin Financial Group, Inc. - see all issues and counts above.

How do I file a complaint against Rozlin Financial Group, Inc.?

You can file a complaint against Rozlin Financial Group, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Rozlin Financial Group, Inc.?

Rozlin Financial Group, Inc. has drawn CFPB complaints from 44 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026