CFPB Consumer Complaint Profile

RR Resource-Recovery

Behind the 27 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

27
Total complaints
Mid-range
3
Last 12 months
70.4%
Timely response
Bottom decile
3
States affected

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The verdict

RR Resource-Recovery ranks #2473 of 3,843 financial companies by CFPB complaint volume, with 27 complaints on record. It posts a 70.4% on-time response rate, the 6th percentile among companies with 100+ complaints.

#2473
of 3,843 companies by volume
70.4%
on time (6th pctile)
Debt collection
most-complained product
3
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
11/100
RR Resource-Recovery · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 70.4%
Share of complaints answered within the CFPB response window
Dispute Rate F 53.3%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

RR Resource-Recovery vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

70.4% Among the lowest higher than 6% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

RR Resource-Recovery timely response rate 70.4%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical 13
Debt collection - Medical debt 7
Debt collection - I do not know 4
Debt collection - Other (i.e. phone, health club, etc.) 2
Debt collection - Auto debt 1

Top Issues

1.Cont'd attempts collect debt not owed 6
2.Attempts to collect debt not owed 6
3.Disclosure verification of debt 6
4.False statements or representation 4
5.Improper contact or sharing of info 2
6.Took or threatened to take negative or legal action 2
7.Written notification about debt 1

Complaints by Year

Year Complaints
2013 1
2014 3
2015 4
2016 7
2018 1
2019 2
2020 2
2021 4
2025 3

Complaints by State (Top 15)

New York 20
Texas 4
Pennsylvania 3

Company Responses

Closed with explanation 24
Untimely response 3

What the CFPB Complaint Record Shows for RR Resource-Recovery

27 complaints against RR Resource-Recovery appear in the CFPB record, including 3 from the trailing year. The 3 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.

CFPB-forwarded complaints against RR Resource-Recovery draw a 70.4% reply rate inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. The company's response carried a 53.3% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does RR Resource-Recovery have?

The CFPB has logged 27 complaints against RR Resource-Recovery to date, of which 3 came in over the last 12 months.

Does RR Resource-Recovery respond to complaints on time?

RR Resource-Recovery's CFPB timely-response rate is 70.4%. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for RR Resource-Recovery?

The most complained-about product for RR Resource-Recovery is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with RR Resource-Recovery?

Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about RR Resource-Recovery; the full issue list with counts is above.

How do I file a complaint against RR Resource-Recovery?

You can file a complaint against RR Resource-Recovery directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about RR Resource-Recovery?

Consumers in 3 states and territories have filed complaints about RR Resource-Recovery with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for RR Resource-Recovery: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (53.3% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does RR Resource-Recovery have?

The CFPB has logged 27 complaints against RR Resource-Recovery to date, of which 3 came in over the last 12 months.

Does RR Resource-Recovery respond to complaints on time?

RR Resource-Recovery's CFPB timely-response rate is 70.4%. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for RR Resource-Recovery?

The most complained-about product for RR Resource-Recovery is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with RR Resource-Recovery?

Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about RR Resource-Recovery; the full issue list with counts is above.

How do I file a complaint against RR Resource-Recovery?

You can file a complaint against RR Resource-Recovery directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about RR Resource-Recovery?

Consumers in 3 states and territories have filed complaints about RR Resource-Recovery with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

RR Resource-Recovery's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.