CFPB Consumer Complaint Profile

SAMC Honebee TRS, LLC

Consumers have filed 26 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-08-14

26
Total complaints
Mid-range
0
Last 12 months
84.6%
Timely response
Bottom quartile
8
States affected

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The verdict

Among 3,843 financial companies tracked by CFPB complaint volume, SAMC Honebee TRS, LLC sits at #2538, with 26 complaints logged. Its on-time response rate is 84.6%, the 12th percentile among companies with 100+ complaints.

#2538
of 3,843 companies by volume
84.6%
on time (12th pctile)
Mortgage
most-complained product
8
states with complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

D
PlainCredit Trust Score
49/100
SAMC Honebee TRS, LLC · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 84.6%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate B- 7.7%
Share of complaints closed with monetary or non-monetary relief

SAMC Honebee TRS, LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

84.6% Among the lowest higher than 12% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2020 to 2021 complete years

  • Annual CFPB complaint volume moved from 20 in 2020 to 6 in 2021 (2020 → 2021).

See the full year-over-year release diff

SAMC Honebee TRS, LLC timely response rate 84.6%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Mortgage - Conventional home mortgage 15
Mortgage - FHA mortgage 6
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 5

Top Issues

1.Trouble during payment process 11
2.Incorrect information on your report 6
3.Struggling to pay mortgage 5
4.Applying for a mortgage or refinancing an existing mortgage 3
5.Closing on a mortgage 1

Complaints by Year

Year Complaints
2020 20
2021 6

Complaints by State (Top 15)

Louisiana 13
Florida 4
Alabama 3
Illinois 2
Arkansas 1
Ohio 1
Georgia 1
Mississippi 1

Company Responses

Closed with explanation 22
Closed with monetary relief 2
Untimely response 2

What the CFPB Complaint Record Shows for SAMC Honebee TRS, LLC

SAMC Honebee TRS, LLC carries 26 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 8 states and territories have weighed in, giving this a geographically concentrated footprint. "Mortgage" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Trouble during payment process" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against SAMC Honebee TRS, LLC draw a 84.6% reply rate inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Among resolved complaints, 7.7% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does SAMC Honebee TRS, LLC have?

The CFPB has logged 26 complaints against SAMC Honebee TRS, LLC to date, of which 0 came in over the last 12 months.

Does SAMC Honebee TRS, LLC respond to complaints on time?

SAMC Honebee TRS, LLC's CFPB timely-response rate is 84.6%.

What product generates the most complaints for SAMC Honebee TRS, LLC?

The most complained-about product for SAMC Honebee TRS, LLC is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with SAMC Honebee TRS, LLC?

"Trouble during payment process" is the single most frequently cited issue in complaints against SAMC Honebee TRS, LLC - see all issues and counts above.

How do I file a complaint against SAMC Honebee TRS, LLC?

You can file a complaint against SAMC Honebee TRS, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about SAMC Honebee TRS, LLC?

SAMC Honebee TRS, LLC has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Frequently Asked Questions

How many CFPB complaints does SAMC Honebee TRS, LLC have?

The CFPB has logged 26 complaints against SAMC Honebee TRS, LLC to date, of which 0 came in over the last 12 months.

Does SAMC Honebee TRS, LLC respond to complaints on time?

SAMC Honebee TRS, LLC's CFPB timely-response rate is 84.6%.

What product generates the most complaints for SAMC Honebee TRS, LLC?

The most complained-about product for SAMC Honebee TRS, LLC is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with SAMC Honebee TRS, LLC?

"Trouble during payment process" is the single most frequently cited issue in complaints against SAMC Honebee TRS, LLC - see all issues and counts above.

How do I file a complaint against SAMC Honebee TRS, LLC?

You can file a complaint against SAMC Honebee TRS, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about SAMC Honebee TRS, LLC?

SAMC Honebee TRS, LLC has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

SAMC Honebee TRS, LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.