CFPB Consumer Complaint Profile

Samuel I White Pc

What 15 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

15
Total complaints
0
Last 12 months
100%
Timely response
2
States affected

The verdict

Samuel I White Pc ranks #3236 of 3,848 financial companies by CFPB complaint volume, with 15 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#3236
of 3,848 companies by volume
100%
answered on time
Mortgage
most-complained product
2
states with complaints
Samuel I White Pc timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Mortgage — Conventional home mortgage 9
Debt or credit management — Mortgage modification or foreclosure avoidance 2
Money transfer, virtual currency, or money service — Domestic (US) money transfer 1
Debt collection — Mortgage debt 1
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 1
Mortgage — VA mortgage 1

Top Issues

1.Struggling to pay mortgage 4
2.Trouble during payment process 4
3.Unauthorized withdrawals or charges 1
4.Fraud or scam 1
5.Closing on a mortgage 1
6.Attempts to collect debt not owed 1
7.Confusing or missing disclosures 1
8.Incorrect information on your report 1
9.Applying for a mortgage or refinancing an existing mortgage 1

Complaints by Year

Year Complaints
2018 1
2019 5
2020 1
2021 1
2022 2
2023 2
2024 3

Complaints by State (Top 15)

Virginia 9
Maryland 6

Company Responses

Closed with explanation 15

What the CFPB Complaint Record Shows for Samuel I White Pc

The CFPB Consumer Complaint Database has logged 15 complaints against Samuel I White Pc overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 2 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Mortgage," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Struggling to pay mortgage" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Samuel I White Pc's timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Samuel I White Pc have?

Samuel I White Pc has 15 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Samuel I White Pc respond to complaints on time?

Samuel I White Pc has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Samuel I White Pc?

The most complained-about product for Samuel I White Pc is "Mortgage." You can view the full product breakdown on this page.

What is the most common complaint issue with Samuel I White Pc?

The most common issue reported by consumers about Samuel I White Pc is "Struggling to pay mortgage." All complaint issues are listed above with their counts.

How do I file a complaint against Samuel I White Pc?

You can file a complaint against Samuel I White Pc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Samuel I White Pc?

Consumers in 2 states and territories have filed complaints about Samuel I White Pc with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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